FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 23478952 · Received November 5, 2025

Report

Report Number
1823260-2025-04515
Event Type
Malfunction
Date Received
November 5, 2025
Date of Event
October 15, 2025
Report Date
December 22, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION WAS UNABLE TO DETERMINE A DIRECT ROOT CAUSE. A REAGENT ISSUE WAS EXCLUDED AS THERE WERE NO ADDITIONAL EVENTS, AND THE CORRECT REPEAT RESULT WAS OBTAINED WITH THE SAME REAGENT. A FIELD SERVICE ENGINEER (FSE) DETERMINED THAT THE TEST AND MODULE WERE RUNNING WITHIN SPECIFICATIONS.

Additional Manufacturer Narrative · 0

THE ALBUMIN GEN.2 REAGENT LOT NUMBER IS 881109, AND THE EXPIRATION DATE WAS NOT PROVIDED. THE TINA-QUANT ALBUMIN GEN. REAGENT LOT NUMBER IS 883906, AND THE EXPIRATION DATE WAS NOT PROVIDED. IT WAS REPORTED THAT THE SAMPLE WAS HEMOLYTIC. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF A QUESTIONABLE ALBUMIN GEN.2 RESULT FROM THE COBAS C 503 ANALYTICAL UNIT FOR ONE PATIENT. THE INITIAL ALBUMIN GEN.2 RESULT WAS 0.356 G/DL. THE SAMPLE WAS REPEATED AFTER AN INTERNAL LABORATORY EVALUATION, AND THEY THEN MEASURED WITH TINA-QUANT ALBUMIN GEN. (ALBT2). THE RESULT FOR ALBT2 WAS 3.56 G/DL. THE ALBUMIN GEN.2 REPEAT RESULT WAS NOT PROVIDED. THE ALBT2 RESULT WAS CONSIDERED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2636534 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown