UNICEL® DXC 600I SYNCHRON® ACCESS® CLINICAL SYSTEM
Report
- Report Number
- 2122870-2011-05543
- Event Type
- Malfunction
- Date Received
- November 22, 2011
- Date of Event
- November 2, 2011
- Report Date
- November 5, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K060256
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
BECKMAN COULTER INC. SERVICE WAS DISPATCHED TO THE SITE ON (B)(4) 2011, (B)(4) 2011 AND (B)(4) 2011 IN CONJUNCTION WITH THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) VERIFIED INSTRUMENT ASPIRATION, MAIN PIPETTOR ULTRASONIC VOLTAGE AND SYSTEM VACUUM WITH ACCEPTABLE RESULTS. THE FSE PERFORMED PREVENTIVE MAINTENANCE ACTIVITIES ON THE INSTRUMENT. THE FSE PERFORMED A HIGH SENSITIVITY SYSTEM CHECK WHICH FAILED TO MEET SPECIFICATIONS. THE FSE REPLACED THE WASH CAROUSEL BEARINGS AND REBUILT BOTH THE WASH PUMP AND PRECISION PUMP. THE FSE NOTICED A LEAK WITHIN THE WASH MANIFOLD EXITING AT THE VALVE HOME SENSOR SO THE VALVE MANIFOLD WAS REPLACED. SUBSEQUENTLY, THE FSE PERFORMED A HIGH SENSITIVITY SYSTEM CHECK WHICH MET SPECIFICATIONS. AFTER THE COMPLETION OF THE NECESSARY AND VERIFIED REPAIRS, THE INSTRUMENT WAS RETURNED BACK INTO OPERATION. A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. ASSOCIATED MDRS: 2122870-2011-05543, 2122870-2011-05619, 2122870-2011-05620, 2122870-2011-05621, 2122870-2011-05544.
THE CUSTOMER INDICATED THAT HIGHER THAN EXPECTED CARDIAC TROPONIN (ACCUTNI) RESULTS WERE GENERATED ON A UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM FOR MULTIPLE PATIENT SAMPLES ACROSS FIVE DAYS. THIS REPORT IS ONE OF FIVE AND REPRESENTS THE ERRONEOUS OR IMPRECISE ACCUTNI RESULTS GENERATED ON AN UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM FOR THREE PATIENTS ON (B)(6) 2011. THE INITIAL ACCUTNI RESULTS WERE ELEVATED AND WITHIN THE RISK STRATIFICATION RANGE. THE INITIAL ELEVATED ACCUTNI RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY AND WHILE THERE WERE NO REPORTS OF ADVERSE EVENT OR SERIOUS INJURY RELATED TO THIS EVENT, IT IS UNKNOWN AS TO WHETHER THERE WAS A CHANGE TO PATIENT MANAGEMENT. SUBSEQUENT TESTING ON AN ALTERNATE INSTRUMENT PRODUCED LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE FOR TWO OF THE PATIENTS AND A LOWER RESULT WITHIN THE RISK STRATIFICATION BUT OUTSIDE THE ASSAY'S STATED PRECISION CLAIM FOR THE THIRD PATIENT. BECKMAN COULTER INC. ASSESSMENT OF SUPPLIED DATA INDICATED THAT BOTH LEVELS OF ACCUTNI QUALITY CONTROL HAD BEEN PERFORMING WITHIN THE CUSTOMER'S ESTABLISHED RANGES FOR THE PAST 30 DAYS. INSTRUMENT ROUTINE SYSTEM CHECKS PERFORMED AFTER THE EVENT GENERATED RESULTS WITHIN INSTRUMENT SPECIFICATIONS. SAMPLES WERE COLLECTED IN LITHIUM HEPARIN PLASMA TUBES AND WERE CENTRIFUGED PRIOR TO TESTING. TESTING WAS DONE FROM THE PRIMARY TUBE. SPECIFIC PATIENT INFORMATION WAS NOT PROVIDED BY THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 600I SYNCHRON® ACCESS® CLINICAL SYSTEM | ANALYZER, CHEMISTRY | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ACCESS ACCUTNI REAGENT |