FDA Adverse Event
Malfunction
Summary report: N
COBAS C 503 ANALYTICAL UNIT
MDR report key: 23438577
·
Received October 31, 2025
Report
- Report Number
- 1823260-2025-04445
- Event Type
- Malfunction
- Date Received
- October 31, 2025
- Date of Event
- October 11, 2025
- Report Date
- October 31, 2025
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K191899
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SP
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
THE REAGENT LOT NUMBER WAS 882312. THE EXPIRATION DATE WAS REQUESTED, BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) REPLACED A DEFECTIVE SAMPLE PROBE. THE FSE VERIFIED THAT THE MODULE WAS WITHIN SPECIFICATIONS. FOLLOWING THE FSE INTERVENTION, NO FURTHER ISSUE WAS OBSERVED. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.
Description of Event or Problem · 0
THERE WAS AN ALLEGATION OF A QUESTIONABLE GLUCOSE HK GEN.3 RESULT FOR A PATIENT SAMPLE TESTED ON COBAS C 503 ANALYTICAL UNIT. THE INITIAL RESULT WAS 2.2 MG/L WITH A DATA FLAG. THE REPEAT RESULT WAS 109 MG/DL. THE TEST WAS REPEATED BECAUSE THE INITIAL RESULT DID NOT ALIGN WITH THE PATIENT'S HISTORY. NO ERRONEOUS RESULT WAS REPORTED TO THE PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1562221 | COBAS C 503 ANALYTICAL UNIT | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |