FDA Adverse Event Malfunction Summary report: N

LANCET-100

MDR report key: 23414863 · Received October 29, 2025

Report

Report Number
1000113657-2025-00391
Event Type
Malfunction
Date Received
October 29, 2025
Date of Event
October 6, 2025
Report Date
October 29, 2025
Manufacturer
TRIVIDIA HEALTH INC
Product Code
QRK
UDI-DI
00010939958662
PMA / PMN Number
K220475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

INTERNAL REPORT REFERENCE NUMBER: (B)(4). LANCETS WERE NOT RETURNED FOR EVALUATION. COMPLAINT WAS FORWARDED TO SUPPLIER QUALITY AND INTERNAL EVALUATION WAS PERFORMED BY THE MANUFACTURER USING LANCETS FROM THE SAME LOT. NO ABNORMALITIES OBSERVED WITH RETENTION SAMPLES. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-061: IMPROPER USE/MISHANDLED BY END USER. NOTE: MANUFACTURER MADE SEVERAL ATTEMPTS TO CONTACT CUSTOMER TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - UNABLE TO ESTABLISH CONTACT WITH CUSTOMER

Description of Event or Problem · 0

CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS. CUSTOMER STATED THE LANCETS ARE BENT. CUSTOMER STATED SHE TWISTS OFF THE CAP, AND IT COMES OFF EASILY BUT NOTICES THE LANCETS ARE BENT AND SHE TRIES TO POKE AND IT DOESN'T WORK AND HAS TO POKE SEVERAL TIMES TO GET BLOOD. THE PACKAGE HAD NOT BEEN OPEN OR DAMAGED WHEN RECEIVED BY THE CUSTOMER. THE CUSTOMER STARTED USING THE PRODUCT A WEEK AGO. AT THE TIME OF THE CALL THE CUSTOMER FELT WELL AND DID NOT REPORT ANY SYMPTOMS. CUSTOMER DID NOT CLAIM TO BE INJURED WHILE USING THE LANCETS AND NO MEDICAL INTERVENTION RELATED TO THE USE OF THE PRODUCT WAS REPORTED

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
216199 LANCET-100 LANCET, BLOOD QRK TRIVIDIA HEALTH INC LCT, FNT 33G 100CT 24/CASE MULTICOLOR 241024TR 00010939958662

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown