FDA Adverse Event Malfunction Summary report: N

OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM

MDR report key: 23413258 · Received October 29, 2025

Report

Report Number
3004464228-2025-51856
Event Type
Malfunction
Date Received
October 29, 2025
Date of Event
July 20, 2025
Report Date
November 24, 2025
Manufacturer
INSULET CORPORATION
Product Code
QFG
UDI-DI
10385083000138
PMA / PMN Number
K203768
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

ACCORDING TO THE COMPLAINANT THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. LOT RELEASE RECORDS WERE REVIEWED, AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. WE ARE UNABLE TO CONFIRM OR DETERMINE THE ROOT CAUSE OF THE REPORTED DISLODGED CANNULA. LOCKED DOWN SMARTPHONE: LOCKDOWN. OMNIPOD SOFTWARE APP VERSION: 3.1.2-P001. OPERATING SYSTEM: N5004L-AM-Q-MV01602-06-01.06. HARDWARE: N5004L. CGM SENSOR TYPE: G7. PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.

Additional Manufacturer Narrative · 0

CORRECTED D4 - MODEL # TO PT-001446. CORRECTED D4 - CATALOG # TO POD-OMNI-I1-6720.

Description of Event or Problem · 0

IT WAS REPORTED THE PATIENT'S BLOOD GLUCOSE LEVEL ROSE TO ABOVE 13.9 MMOL/L (>250 MG/DL) WHILE WEARING THE POD. THE POD REPORTEDLY WAS COMING LOOSE FROM THE INFUSION SITE (ARM), CAUSING THE CANNULA TO DISLODGE. AS TREATMENT, A NEW POD WAS PLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2686456 OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG INSULET CORPORATION PT-001446 10385083000138

Patients

Seq Age Sex Outcome Treatment
1 46 YR Female