FDA Adverse Event Malfunction Summary report: N

UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2340051 · Received November 4, 2011

Report

Report Number
2122870-2011-05082
Event Type
Malfunction
Date Received
November 4, 2011
Date of Event
January 5, 2010
Report Date
January 5, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS SERUM. QUALITY CONTROL (QC) DATA WAS NOT PROVIDED, BUT ARCHIVE DATA FILE INDICATES THAT QC WAS RUN ONCE DAILY. NO QCF (QC FAILED) FLAGS WERE NOTED. NO SYSTEM CHECK DATA WAS PROVIDED. CUSTOMER DID NOT REPORT ANY EVENT LOG MESSAGES ASSOCIATED WITH THIS EVENT. ON (B)(4) 2010, THE FIELD SERVICE ENGINEER EVALUATED THE ANALYZER. RAN DARK COUNTS CHECK, SYSTEM CHECK, HIGH SENSITIVITY FOAM/NO-FOAM TEST AND CARRYOVER TEST-ALL PASSED. RERAN QC; ALL QC RECOVERED WITHIN LIMITS. SYSTEM CHECK PASSED. FSE REPORTED TO CUSTOMER THAT HE FOUND NO HARDWARE ISSUES. INSTRUMENT WAS VERIFIED AS PERFORMING TO SPECIFICATIONS. ROOT CAUSE WAS NOT DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 OF COMPLAINTS FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED AN ERRONEOUS LOW ACCESS OSTASE TEST RESULT WAS OBTAINED FOR ONE PT SAMPLE WHEN USING THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE ERRONEOUS LOW TEST RESULTS DID NOT MATCH PREVIOUS TEST RESULTS OBTAINED FOR THIS PT. THE ERRONEOUS LOW TEST RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. REPEAT ANALYSIS WAS PERFORMED WITH THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE TEST RESULTS WERE HIGHER AND MATCHED PREVIOUS TEST RESULTS FOR THE PT. NO REPORTS OF DEATH OR SERIOUS INJURY, AND NO AFFECT TO PT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 65 YR CCESS OSTASE