UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM
Report
- Report Number
- 1061932-2011-02274
- Event Type
- Malfunction
- Date Received
- November 17, 2011
- Date of Event
- October 19, 2011
- Report Date
- October 19, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- GKZ
- PMA / PMN Number
- K081930
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BE
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
THE SAMPLES WERE DRAWN IN SARSTEDT MONOVETTE SPECIMEN COLLECTION TUBES. PER THE CUSTOMER COMPLAINT RECORD, THIS INSTRUMENT IS MAINTAINED BY A THIRD PARTY DISTRIBUTOR (B)(4) (CUSTOMER SITE) IN (B)(4). PER THE CUSTOMER, THIS INSTRUMENT IS CURRENTLY ON DEMO/EVALUATION. THE PROBE PUSHES THE SEPTUM OF THE TUBE CAP INTO THE TUBE DESPITE PERFECT PROBE ALIGNMENT. THE ASPIRATION PROBE WAS REPLACED WITH THE SHARPEST ONE IN STOCK, BUT THE PROBLEM PERSISTED. THE FINAL SOLUTION THAT RESOLVED THE PROBLEM WAS TO SHARPEN THE PROBE. BEC TECHNICAL SUPPORT INFORMED THE DISTRIBUTOR THAT THIS METHOD OF RESOLUTION IS NOT A BEC AUTHORIZED MODIFICATION AND INSTRUCTED THEM TO REPLACE THE MODIFIED PROBE WITH A NEW PROBE. PER LABELING, BECKMAN COULTER, INC. URGES ITS CUSTOMERS TO COMPLY WITH ALL NATIONAL HEALTH AND SAFETY STANDARDS SUCH AS THE USE OF BARRIER PROTECTION. THIS MAY INCLUDE, BUT IT IS NOT LIMITED TO, PROTECTIVE EYEWEAR, GLOVES, AND SUITABLE LABORATORY ATTIRE WHEN OPERATING OR MAINTAINING THIS OR ANY OTHER AUTOMATED LABORATORY ANALYZER. (B)(4).
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING THAT THE UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM'S ASPIRATION PROBE PUSHED THE CAPS INSIDE OF THE TUBES (SARSTEDT COLLECTION) CAUSING A LEAKAGE OF BLOOD AND PLATELET CONCENTRATE. THE CUSTOMER WAS WEARING A LAB COAT WITH NO GLOVES OR FACE PROTECTION AT THE TIME OF THE EVENT. THE OPERATOR PUT ON GLOVES TO CLEAN THE SPILL. THERE WAS NO EXPOSURE TO THE CUSTOMER. THERE WAS NO CONTACT TO MUCOUS MEMBRANE OR OPEN WOUNDS. THE OPERATOR DID NOT SEEK MEDICAL ATTENTION. THERE WAS NO AFFECT TO PATIENT RESULTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM | COUNTER, DIFFERENTIAL CELL | GKZ | BECKMAN COULTER, INC. | DXH 800 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |