FDA Adverse Event Malfunction Summary report: N

UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM

MDR report key: 2339899 · Received November 17, 2011

Report

Report Number
1061932-2011-02274
Event Type
Malfunction
Date Received
November 17, 2011
Date of Event
October 19, 2011
Report Date
October 19, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K081930
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE DRAWN IN SARSTEDT MONOVETTE SPECIMEN COLLECTION TUBES. PER THE CUSTOMER COMPLAINT RECORD, THIS INSTRUMENT IS MAINTAINED BY A THIRD PARTY DISTRIBUTOR (B)(4) (CUSTOMER SITE) IN (B)(4). PER THE CUSTOMER, THIS INSTRUMENT IS CURRENTLY ON DEMO/EVALUATION. THE PROBE PUSHES THE SEPTUM OF THE TUBE CAP INTO THE TUBE DESPITE PERFECT PROBE ALIGNMENT. THE ASPIRATION PROBE WAS REPLACED WITH THE SHARPEST ONE IN STOCK, BUT THE PROBLEM PERSISTED. THE FINAL SOLUTION THAT RESOLVED THE PROBLEM WAS TO SHARPEN THE PROBE. BEC TECHNICAL SUPPORT INFORMED THE DISTRIBUTOR THAT THIS METHOD OF RESOLUTION IS NOT A BEC AUTHORIZED MODIFICATION AND INSTRUCTED THEM TO REPLACE THE MODIFIED PROBE WITH A NEW PROBE. PER LABELING, BECKMAN COULTER, INC. URGES ITS CUSTOMERS TO COMPLY WITH ALL NATIONAL HEALTH AND SAFETY STANDARDS SUCH AS THE USE OF BARRIER PROTECTION. THIS MAY INCLUDE, BUT IT IS NOT LIMITED TO, PROTECTIVE EYEWEAR, GLOVES, AND SUITABLE LABORATORY ATTIRE WHEN OPERATING OR MAINTAINING THIS OR ANY OTHER AUTOMATED LABORATORY ANALYZER. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING THAT THE UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM'S ASPIRATION PROBE PUSHED THE CAPS INSIDE OF THE TUBES (SARSTEDT COLLECTION) CAUSING A LEAKAGE OF BLOOD AND PLATELET CONCENTRATE. THE CUSTOMER WAS WEARING A LAB COAT WITH NO GLOVES OR FACE PROTECTION AT THE TIME OF THE EVENT. THE OPERATOR PUT ON GLOVES TO CLEAN THE SPILL. THERE WAS NO EXPOSURE TO THE CUSTOMER. THERE WAS NO CONTACT TO MUCOUS MEMBRANE OR OPEN WOUNDS. THE OPERATOR DID NOT SEEK MEDICAL ATTENTION. THERE WAS NO AFFECT TO PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. DXH 800 NA

Patients

Seq Age Sex Outcome Treatment
1