VITROS IMMUNODIAGNOSTIC PRODUCTS TROPONIN I ES REAGENT
Report
- Report Number
- 3007111389-2011-00215
- Event Type
- Malfunction
- Date Received
- November 16, 2011
- Date of Event
- October 26, 2011
- Report Date
- November 16, 2011
- Manufacturer
- ORTHO-CLINICAL DIAGNOSTICS
- Product Code
- MMI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- MEDICAL TECHNOLOGIST
Narratives
THE INVESTIGATION DETERMINED THAT NON-REPRODUCIBLE, HIGHER THAN EXPECTED VITROS TROP I ES RESULTS WERE OBTAINED FOR MULTIPLE PATIENT SAMPLES. THE SAMPLES INVOLVED MAY NOT HAVE BEEN PROCESSED IN ACCORDANCE WITH THE TUBE MANUFACTURER'S RECOMMENDATION. IT IS POSSIBLE THAT CELLULAR DEBRIS, DUE TO POOR SAMPLE PREPARATION, WAS PRESENT IN THE AFFECTED SAMPLES, ALTHOUGH THIS COULD NOT BE CONFIRMED. AN OCD FIELD ENGINEER PERFORMED "AS NEEDED" MAINTENANCE TO THE REAGENT METERING, SIGNAL REAGENT METERING, WELL WASH, AND INCUBATOR SUBSYSTEMS ON THE VITROS ECIQ ANALYZER. HOWEVER, PERFORMANCE TESTING BEFORE AND AFTER SERVICE DEMONSTRATED ACCEPTABLE PERFORMANCE. A DEFINITIVE ROOT CAUSE FOR THE EVENT COULD NOT BE DETERMINED. HOWEVER, IMPROPER PRE-ANALYTICAL SAMPLE PROCESSING AND/OR AN EQUIPMENT RELATED ISSUE CANNOT BE RULED OUT AS POSSIBLE CONTRIBUTING FACTORS.
THE CUSTOMER OBTAINED NON-REPRODUCIBLE, HIGHER THAN EXPECTED VITROS TROP I ES RESULTS FOR MULTIPLE PATIENT SAMPLES (PATIENT 1 = 1.310 NG/ML; PATIENT 2 = 0.844 NG/ML) PROCESSED ON THE VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE CUSTOMER REPEATED THE SAMPLES FOR THE AFFECTED PATIENTS (REPEAT OF PATIENT 1 IS < 0.012 NG/ML; REPEAT OF PATIENT 2 IS < 0.012 NG/ML). THE AFFECTED PATIENT RESULTS WERE NOT REPORTED TO THE CLINICIAN. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | VITROS IMMUNODIAGNOSTIC PRODUCTS TROPONIN I ES REAGENT | IN-VITRO DIAGNOSTIC | MMI | ORTHO-CLINICAL DIAGNOSTICS | 0720 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |