FDA Adverse Event
Injury
Summary report: N
CADENSE INC
MDR report key: 23387793
·
Received October 25, 2025
Report
- Report Number
- 3039167356-2025-00001
- Event Type
- Injury
- Date Received
- October 25, 2025
- Date of Event
- September 6, 2025
- Report Date
- October 25, 2025
- Manufacturer
- CADENSE INC.
- Product Code
- KNP
- UDI-DI
- 00810195430564
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IA, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 0
AFTER INVESTIGATION, IT WAS DISCOVERED THAT THE USER DID NOT UNDERSTAND THE TECHNOLOGY IN THE SHOES. SHE DID NOT READ THE INFORMATIONAL PLACARD OR WATCH THE VIDEOS EMAILED TO HER AFTER PURCHASE. SHE ACKNOWLEDGED RECEIVING BOTH BUT NOT PAYING ATTENTION TO THEM. MULTIPLE MEETINGS OF CADENSE MANAGEMENT TOOK PLACE TO DISCUSS OPTIONS TO BETTER EDUCATE CUSTOMERS. THE CORRECTIVE ACTION IS STILL TO BE DETERMINED.
Description of Event or Problem · 0
CUSTOMER WAS WEARING CADENSE ORIGINAL SHOES WHILE WORKING AS A CLEANING PERSON AT PANERA BREAD. THE GROUND WAS WET CONCRETE, SLOPING DOWNWARD SLIGHTLY. SHE SLIPPED AND FELL TO THE GROUND, WHICH LED TO A BROKEN ANKLE. SHE CALLED AN AMBULANCE TO HELP HER OFF THE GROUND AND ULTIMATELY GOT SURGERY ON HER ANKLE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1551127 | CADENSE INC | ORIGINAL WOMEN'S R3 | KNP | CADENSE INC. | SHORW | N/A | 00810195430564 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 70 YR | Female | Required Intervention| H |