FDA Adverse Event Injury Summary report: N

CADENSE INC

MDR report key: 23387793 · Received October 25, 2025

Report

Report Number
3039167356-2025-00001
Event Type
Injury
Date Received
October 25, 2025
Date of Event
September 6, 2025
Report Date
October 25, 2025
Manufacturer
CADENSE INC.
Product Code
KNP
UDI-DI
00810195430564
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

AFTER INVESTIGATION, IT WAS DISCOVERED THAT THE USER DID NOT UNDERSTAND THE TECHNOLOGY IN THE SHOES. SHE DID NOT READ THE INFORMATIONAL PLACARD OR WATCH THE VIDEOS EMAILED TO HER AFTER PURCHASE. SHE ACKNOWLEDGED RECEIVING BOTH BUT NOT PAYING ATTENTION TO THEM. MULTIPLE MEETINGS OF CADENSE MANAGEMENT TOOK PLACE TO DISCUSS OPTIONS TO BETTER EDUCATE CUSTOMERS. THE CORRECTIVE ACTION IS STILL TO BE DETERMINED.

Description of Event or Problem · 0

CUSTOMER WAS WEARING CADENSE ORIGINAL SHOES WHILE WORKING AS A CLEANING PERSON AT PANERA BREAD. THE GROUND WAS WET CONCRETE, SLOPING DOWNWARD SLIGHTLY. SHE SLIPPED AND FELL TO THE GROUND, WHICH LED TO A BROKEN ANKLE. SHE CALLED AN AMBULANCE TO HELP HER OFF THE GROUND AND ULTIMATELY GOT SURGERY ON HER ANKLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1551127 CADENSE INC ORIGINAL WOMEN'S R3 KNP CADENSE INC. SHORW N/A 00810195430564

Patients

Seq Age Sex Outcome Treatment
1 70 YR Female Required Intervention| H