FDA Adverse Event Malfunction Summary report: N

TRUEPLUS LANCETS

MDR report key: 23336799 · Received October 20, 2025

Report

Report Number
1000113657-2025-00380
Event Type
Malfunction
Date Received
October 20, 2025
Date of Event
September 23, 2025
Report Date
October 20, 2025
Manufacturer
TRIVIDIA HEALTH INC
Product Code
QRK
PMA / PMN Number
K220475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

INTERNAL REPORT REFERENCE NUMBER: (B)(4). LANCETS WERE NOT RETURNED FOR EVALUATION. PRODUCT INFORMATION/LOT NUMBER NOT PROVIDED; SUPPLIER UNABLE TO INVESTIGATE. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-028: THERE WAS NOT ENOUGH INFORMATION TO DETERMINE THE MLURC. NOTE: MANUFACTURER CONTACTED CUSTOMER IN SEVERAL FOLLOW-UP CALLS TO ENSURE THE INITIAL CONCERN IS RESOLVED - UNABLE TO ESTABLISH CONTACT WITH CUSTOMER AT THIS TIME.

Description of Event or Problem · 0

CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS. CUSTOMER REPORTED THAT THE LANCETS WERE "NOT PUNCTURING THE SKIN AS WELL AS OTHERS". CUSTOMER REPORTED THAT THE "HIGHEST SETTING BARELY PIERCES" THE SKIN. PRODUCT INFORMATION, INCLUDING LOT NUMBER, WAS NOT PROVIDED. COMPLAINT WAS REPORTED VIA E-MAIL; ATTEMPTED TO CONTACT CUSTOMER BY PHONE, UNABLE TO ESTABLISH CONTACT WITH CUSTOMER AT THIS TIME. NO FURTHER INFORMATION WAS ABLE TO BE OBTAINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
801810 TRUEPLUS LANCETS LANCET, BLOOD QRK TRIVIDIA HEALTH INC TRUEPLUS REGULAR LANCETS 30 GAUGE 100CT

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown