FDA Adverse Event Malfunction Summary report: N

SAFETRACE

MDR report key: 233316 · Received July 22, 1999

Report

Report Number
2951268-1999-00002
Event Type
Malfunction
Date Received
July 22, 1999
Report Date
July 21, 1999
Manufacturer
WYNDGATE TECHNOLOGIES DIVISION/GLOBAL MED TECHNOLOGIES, INC.
Product Code
MMH
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

UNUSUAL CIRCUMSTANCES INVOLVING A DATA ENTRY ERROR FOLLOWED BY A PARTIAL DELETE AND REENTRY OF REGISTRATION INFORMATION CREATED A CONDITION WHERE THE SOFTWARE ALLOWED THE RELEASE OF A BLOOD PRODUCT WITH AN INCORRECT BLOOD TYPE LABEL. CONFIRMATORY TESTING AT THE HOSPITAL IDENTIFIED THE DESCREPANCY. THE BLOOD PRODUCT WAS NOT RELEASED FOR PATIENT USE. A PRODUCT SAFETY ADVISORY ST-99-05 DATED 07/09/99 WAS DISTRIBUTED ON 07/09/99 TO ALL CUSTOMERS. FOLLOW-UP INCLUDED A PHONE CALL TO EACH CUSTOMER ON 07/12/99 TO CONFIRM RECEIPT, UNDERSTANDING OF THE SAFETY ADVISSORY AND UNDERSTANDING OF THE PROCEDURAL WORK-AROUND.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SAFETRACE SOFTWARE, BLOOK BANK DONOR, STAND ALONE MMH WYNDGATE TECHNOLOGIES DIVISION/GLOBAL MED TECHNOLOGIES, INC. VERSION 1.1 AND 1.2 NA

Patients

Seq Age Sex Outcome Treatment
1 *