FDA Adverse Event Malfunction Summary report: N

OMNIPOD 5 PODS

MDR report key: 23327637 · Received October 17, 2025

Report

Report Number
3004464228-2025-48911
Event Type
Malfunction
Date Received
October 17, 2025
Date of Event
August 27, 2025
Report Date
October 17, 2025
Manufacturer
INSULET CORPORATION
Product Code
QFG
UDI-DI
20385083000579
PMA / PMN Number
K231826
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ACCORDING TO THE COMPLAINANT THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. LOT RELEASE RECORDS WERE REVIEWED, AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. WE ARE UNABLE TO CONFIRM OR DETERMINE THE ROOT CAUSE OF THE REPORTED DISLODGED CANNULA. LOCKED DOWN SMARTPHONE: LOCKDOWN OMNIPOD SOFTWARE APP VERSION: 3.1.1 OPERATING SYSTEM: N5004L-AM-Q-MV01602-06-01.06 HARDWARE: N5004L CGM SENSOR TYPE: G7 *PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PATIENT'S BLOOD GLUCOSE LEVELS WERE GREATER THAN 250 MG/DL WHILE WEARING THE POD BETWEEN 24 AND 36 HOURS. THE PATIENT WAS PLAYING ON THE PLAYGROUND AND GOT HIT AND THE CANNULA CAME OUT. IT IS UNCLEAR IF THE POD ITSELF WAS HIT. THE ADHESIVE COMPLETELY SEPARATED FROM THE INFUSION SITE (LEG), CAUSING THE CANNULA TO DISLODGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322826 OMNIPOD 5 PODS OMNIPOD 5 PODS QFG INSULET CORPORATION PT-001662 PH1M02062511 20385083000579

Patients

Seq Age Sex Outcome Treatment
1 5 YR Male