FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2331565 · Received November 10, 2011

Report

Report Number
2122870-2011-05275
Event Type
Malfunction
Date Received
November 10, 2011
Date of Event
October 5, 2011
Report Date
October 10, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO SAMPLE DETAILS WERE PROVIDED. PER THE CUSTOMER COMPLAINT RECORDS, THE S5 VALUE ON THE CUSTOMER'S VITAMIN B12 CALIBRATOR WAS SCANNED IN AS 5513PG/ML, WHEN IT SHOULD HAVE BEEN 1513PG/ML. THE CALIBRATION PASSED AND QC WAS WITHIN ESTABLISHED RANGES. THIS INCORRECT VALUE WAS NOTICED ON (B)(6) 2011 BY THE CUSTOMER. THE B12 S5 CALIBRATOR VALUE WAS CORRECTED AND RECALIBRATED. AVAILABLE SAMPLES WERE THEN REPEATED. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. THERE IS NO DEFINITIVE ROOT CAUSE FOR THIS EVENT TO DATE. THIS REPORT IS RELATED TO THE FOLLOWING MDRS THAT ARE BEING REPORTED FOR THE SIMILAR EVENTS THAT OCCURRED AT THIS CUSTOMER SITE: 212870-2011-05270, 212870-2011-05273, 212870-2011-05274, 212870-2011-05276, 212870-2011-05277.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) IN REGARDS TO OBTAINING AN ERRONEOUSLY ELEVATED VITAMIN B12 RESULT ABOVE THE NORMAL REFERENCE RANGE ON ONE (1) PATIENT'S SAMPLE GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. THE SAMPLE WAS REPEATED AND RECOVERED WITHIN THE NORMAL REFERENCE RANGE. THE ERRONEOUS RESULT WAS REPORTED OUT OF THE LABORATORY. THE AFFECT TO PATIENT, IF ANY, IS UNKNOWN AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER INC. ACCESS 2 NA

Patients

Seq Age Sex Outcome Treatment
1