FDA Adverse Event Malfunction Summary report: N

ROSA ONE BRAIN

MDR report key: 23298746 · Received October 15, 2025

Report

Report Number
3009185973-2025-00013
Event Type
Malfunction
Date Received
October 15, 2025
Date of Event
September 24, 2025
Report Date
April 8, 2026
Manufacturer
MEDTECH SAS
Product Code
HAW
PMA / PMN Number
K231103
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS FOLLOW-UP REPORT IS BEING SUBMITTED TO RELAY ADDITIONAL INFORMATION. THE FOLLOWING SECTIONS WERE UPDATED: A1; A2; A3A; B5; D2B; D4; D9; G1; G3; H1; H4; H6. COMPLAINT CAN BE CONFIRMED THROUGH THE RETURNED PRODUCT ANALYSIS. THE LOGS SHOW THE USER RESTARTED THE DEVICE MULTIPLE TIMES AND THERE WERE CONTROLLER CONNECTION ERRORS. A REVIEW OF ROSA LOGS DID NOT IDENTIFY ANY SOFTWARE ANOMALIES WHICH MAY HAVE CONTRIBUTED TO THE EVENT. PER JIRA RECOMMENDATION, THE E-STOP AND KA4 RELAY WERE REPLACED BUT THIS DID NOT FIX THE ISSUE. THE AUXILIARY ROBOT POWER SUPPLY (ARPS) WAS REPLACED IN THE CONTROLLER, AND THIS ALLOWED THE ROBOT TO THE CONNECT TO THE ARM SUCCESSFULLY AND THE E-STOP SHUTS DOWN WHEN IT IS FULLY DEPRESSED. HOWEVER, THE E-STOP RED LED LIGHT WILL NOT TURN OFF EVEN WHEN NOT ENGAGED AND THE KA4 RELAY WAS ALSO STAYING OFF. JIRA HAS RECOMMENDED TO REPLACE THE E-STOP ASSEMBLY, BUT THIS PART IS CURRENTLY UNAVAILABLE AND WILL BE REPLACED WHEN IN STOCK. THE REPORTED PRODUCTS WERE REVIEWED FOR COMPATIBILITY WITH NO ISSUES NOTED. THE DEVICE HISTORY RECORD WAS REVIEWED AND NO DISCREPANCIES RELEVANT TO THE REPORTED EVENT WERE FOUND. A DEFINITIVE ROOT CAUSE CANNOT BE DETERMINED. IF ANY FURTHER INFORMATION IS FOUND WHICH WOULD CHANGE OR ALTER ANY CONCLUSIONS OR INFORMATION, A SUPPLEMENTAL REPORT WILL BE FILED ACCORDINGLY. ZIMMER BIOMET WILL CONTINUE TO MONITOR FOR TRENDS.

Additional Manufacturer Narrative · 0

(B)(4) THE DEVICE WILL NOT BE RETURNED FOR ANALYSIS; HOWEVER, AN INVESTIGATION OF THE REPORTED EVENT IS IN PROGRESS. ONCE THE INVESTIGATION IS COMPLETED, A SUPPLEMENTAL MEDWATCH 3500A WILL BE SUBMITTED.

Description of Event or Problem · 0

NO FURTHER EVENT INFORMATION IS AVAILABLE AT THE TIME OF THIS REPORT.

Description of Event or Problem · 0

IT WAS REPORTED THE EMERGENCY STOP WILL NOT DISENGAGE. THEY WERE UNABLE TO CONNECT TO THE ROBOT ARM AND HAD TO ABORT THE SURGERY. THE PATIENT WAS UNDER ANESTHESIA FOR A FEW HOURS, PINNED IN A HEADFRAME, AND THE HEADFRAME WAS ATTACHED TO THE ROBOT. THE PROCEDURE WAS RESCHEDULED. ATTEMPTS HAVE BEEN MADE AND ADDITIONAL INFORMATION ON THE REPORTED EVENT IS UNAVAILABLE AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1211 ROSA ONE BRAIN NEUROLOGICAL STEREOTAXIC INSTRUMENT HAW MEDTECH SAS 3.1.6.490

Patients

Seq Age Sex Outcome Treatment
1 10 YR Female Other