FDA Adverse Event Malfunction Summary report: N

UREA/BUN

MDR report key: 23293546 · Received October 15, 2025

Report

Report Number
1823260-2025-04189
Event Type
Malfunction
Date Received
October 15, 2025
Date of Event
September 21, 2025
Report Date
November 21, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CDQ
UDI-DI
04015630925131
PMA / PMN Number
K972250
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE C702 MODULE SERIAL NUMBER WAS (B)(6). THE FIELD SERVICE ENGINEER (FSE) PERFORMED INSTRUMENT DECONTAMINATION, AND THE ISSUE WAS RESOLVED. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THE INITIAL REPORTER COMPLAINED OF DISCREPANT LOW RESULTS FOR 2 PATIENT SAMPLES TESTED FOR UREA/BUN ON A COBAS 8000 C702 MODULE. PATIENT 1 INITIAL RESULT WAS 3.6 MG/DL. ON (B)(6) 2025, THE REPEAT RESULT WAS 13.2 MG/DL. PATIENT 2 INITIAL RESULT WAS 1.4 MG/DL. ON (B)(6) 2025, THE REPEAT RESULT WAS 34.7 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2535897 UREA/BUN UREA NITROGEN TEST SYSTEM CDQ ROCHE DIAGNOSTICS 867715 04015630925131

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown