FDA Adverse Event Malfunction Summary report: N

ORALBRCHGTOOTHBRUSHHANDLE3772PRO33500MODELD505.513.3X

MDR report key: 23288266 · Received October 15, 2025

Report

Report Number
3000302531-2025-00465
Event Type
Malfunction
Date Received
October 15, 2025
Report Date
December 2, 2025
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

28-NOV-2025 PRODUCT INVESTIGATION RESULT: COMPLAINED PRODUCT WILL NOT BE AVAILABLE.

Additional Manufacturer Narrative · 0

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem · 0

JABBING MY FACE WITH THE METAL BAR [FACE INJURY] . HEAD COME OFF - ORAL-B TOOTHBRUSH [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER EMAIL STATED THAT METAL BAR WAS NO LONGER RETAINING THE TOOTHBRUSH HEAD VERY WELL AND THIS OCCASIONALLY RESULTED WITH JABBING HIS FACE WITH THE METAL BAR AFTER THE HEAD CAME OFF. NO SERIOUS INJURY WAS REPORTED. 06-NOV-2025 PRODUCT INVESTIGATION RESULT: DEVICE DISCARDED. COMPLAINED PRODUCT WILL NOT BE AVAILABLE. NO SERIOUS INJURY WAS REPORTED.

Description of Event or Problem · 0

JABBING MY FACE WITH THE METAL BAR [FACE INJURY], HEAD COME OFF - ORAL-B TOOTHBRUSH [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER EMAIL STATED THAT METAL BAR WAS NO LONGER RETAINING THE TOOTHBRUSH HEAD VERY WELL AND THIS OCCASIONALLY RESULTED WITH JABBING HIS FACE WITH THE METAL BAR AFTER THE HEAD CAME OFF. NO SERIOUS INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2646868 ORALBRCHGTOOTHBRUSHHANDLE3772PRO33500MODELD505.513.3X TOOTHBRUSH, POWERED - JEQ JEQ BRAUN GMBH WERK MARKTHEIDENFELD D505.513.3X

Patients

Seq Age Sex Outcome Treatment
1 NA Male ORAL-B BRUSHHEADS, VERSION UNKNOWN (ALL OTHER NON-