FDA Adverse Event Malfunction Summary report: N

EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM

MDR report key: 23280986 · Received October 15, 2025

Report

Report Number
3019216-2025-000358
Event Type
Malfunction
Date Received
October 15, 2025
Date of Event
September 15, 2025
Report Date
May 5, 2026
Manufacturer
PHILIPS ULTRASOUND, INC
Product Code
IYN
UDI-DI
00884838123960
PMA / PMN Number
K132304
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE SERVICE ENGINEER REPLACED THE S7-3T TRANSDUCER TO ADDRESS THE CUSTOMER'S IMMEDIATE CONCERNS. A THOROUGH INVESTIGATION WAS PERFORMED TO DETERMINE THE CAUSE OF THE REPORTED ISSUE. THE TRANSDUCER WAS EVALUATED, AND THE REPORTED ISSUE WAS UNABLE TO BE REPRODUCED. THE TRANSDUCER PASSED ALL ELECTRICAL SAFETY TESTS. THE SYSTEM HAS RETURNED TO SERVICE WITH NO SIMILAR ISSUES REPORTED POST REPAIR.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE S7-3T TRANSDUCER FAILED ELECTRICAL LEAKAGE TESTING. THE TRANSDUCER WAS ASSOCIATED WITH THE EPIQ CVX ULTRASOUND SYSTEM AT THE CUSTOMER¿S SITE. THE ISSUE WAS DISCOVERED OUTSIDE OF CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM ASSOCIATED WITH THIS EVENT. SERVICE HAS BEEN INITIATED TO EVALUATE AND REPLACE THE TRANSDUCER TO ADDRESS THE CUSTOMER¿S IMMEDIATE CONCERNS. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
193718 EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC IYN PHILIPS ULTRASOUND, INC 795231 00884838123960

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown