EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM
Report
- Report Number
- 3019216-2025-000358
- Event Type
- Malfunction
- Date Received
- October 15, 2025
- Date of Event
- September 15, 2025
- Report Date
- May 5, 2026
- Manufacturer
- PHILIPS ULTRASOUND, INC
- Product Code
- IYN
- UDI-DI
- 00884838123960
- PMA / PMN Number
- K132304
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
THE SERVICE ENGINEER REPLACED THE S7-3T TRANSDUCER TO ADDRESS THE CUSTOMER'S IMMEDIATE CONCERNS. A THOROUGH INVESTIGATION WAS PERFORMED TO DETERMINE THE CAUSE OF THE REPORTED ISSUE. THE TRANSDUCER WAS EVALUATED, AND THE REPORTED ISSUE WAS UNABLE TO BE REPRODUCED. THE TRANSDUCER PASSED ALL ELECTRICAL SAFETY TESTS. THE SYSTEM HAS RETURNED TO SERVICE WITH NO SIMILAR ISSUES REPORTED POST REPAIR.
IT WAS REPORTED THAT THE S7-3T TRANSDUCER FAILED ELECTRICAL LEAKAGE TESTING. THE TRANSDUCER WAS ASSOCIATED WITH THE EPIQ CVX ULTRASOUND SYSTEM AT THE CUSTOMER¿S SITE. THE ISSUE WAS DISCOVERED OUTSIDE OF CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM ASSOCIATED WITH THIS EVENT. SERVICE HAS BEEN INITIATED TO EVALUATE AND REPLACE THE TRANSDUCER TO ADDRESS THE CUSTOMER¿S IMMEDIATE CONCERNS. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 193718 | EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM | SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC | IYN | PHILIPS ULTRASOUND, INC | 795231 | 00884838123960 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |