FDA Adverse Event Malfunction Summary report: N

UNITY VCS CONSOLE

MDR report key: 23276218 · Received October 15, 2025

Report

Report Number
2028159-2025-01520
Event Type
Malfunction
Date Received
October 15, 2025
Date of Event
September 16, 2025
Report Date
January 30, 2026
Manufacturer
ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER
Product Code
HQC
UDI-DI
00380650002969
PMA / PMN Number
K233876
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4). H.10 REFLECTS ALL RELATED REPORT NUMBERS ASSOCIATED WITH THIS PRODUCT EVENT THAT HAVE BEEN SUBMITTED AT THIS TIME.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION RECEIVED PROVIDED IN SECTIONS H.6., AND H.11. THE PRODUCT UNDER INVESTIGATION IS NOT A SERVICEABLE DEVICE. THEREFORE, A SERVICE RECORD REVIEW WAS NOT PERFORMED. THERE WAS NO PRODUCT RETURNED FOR THIS INVESTIGATION. BASED ON THE INFORMATION OBTAINED, THE ROOT CAUSE OF THE REPORTED EVENT IS INCONCLUSIVE. SPECIFIC PRODUCT IDENTIFIERS (SERIAL NUMBER) WERE NOT PROVIDED AND COULD NOT BE DETERMINED AT THIS TIME. HOWEVER, ALL DEVICE HISTORY RECORDS ARE REVIEWED PRIOR TO PRODUCT RELEASE TO ENSURE THE PRODUCT WAS MANUFACTURED IN COMPLIANCE WITH THE DEVICE MASTER RECORD AND MEETS RELEASE CRITERIA. A REVIEW FOR COMPLAINTS REPORTED AGAINST THIS SERIAL NUMBER CANNOT BE PERFORMED AS THE SERIAL NUMBER IS UNKNOWN. BASED ON THE INFORMATION OBTAINED, THE ROOT CAUSE OF THE REPORTED EVENT IS INCONCLUSIVE. MANUFACTURER WILL CONTINUE TO MONITOR DATA FOR EVIDENCE OF ADVERSE TRENDING AND TAKE FURTHER ACTION, AS APPROPRIATE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4) H.10 REFLECTS ALL RELATED REPORT NUMBERS ASSOCIATED WITH THIS PRODUCT EVENT THAT HAVE BEEN SUBMITTED AT THIS TIME.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION RECEIVED IN THE SECTION OF D.4, H.4, H.6 AND H.11 A MANUFACTURING DEVICE HISTORY RECORD (DHR) REVIEW WAS PERFORMED PRIOR TO PRODUCT RELEASE TO ENSURE THAT THE PRODUCT WAS MANUFACTURED IN COMPLIANCE WITH THE DEVICE MASTER RECORD. BASED ON THE ASSESSMENT, THE PRODUCT MET RELEASE CRITERIA. A NON-CONFORMANCE-BASED REVIEW OF THE SERIAL NUMBER WAS PERFORMED, AND NO DEVIATIONS WERE IDENTIFIED RELATED TO THIS REPORTED EVENT. A REVIEW OF COMPLAINTS REPORTED AGAINST THIS SERIAL NUMBER WAS PERFORMED. NO SIMILAR COMPLAINTS WERE REPORTED FOR THE PRODUCT SERIAL UNDER INVESTIGATION. SERVICE HISTORY WAS REVIEWED FOR THE SYSTEM. NO SERVICE RECORD RELEVANT TO THE COMPLAINT REPORTED EVENT WAS FOUND. HOWEVER, THE SYSTEM WAS LAST SERVICED PRIOR TO THE REPORTED EVENT PER SERVICE RECORD. THE SYSTEM WAS SERVICED FOR AN UNRELATED EVENT, THEN FOUND TO MEET ALL COSMETIC AND PERFORMANCE STANDARDS PER THE SERVICE TEST PROCEDURE (STP). BASED ON THE INFORMATION AVAILABLE, THE CUSTOMER REPORTED EVENT CANNOT BE CONFIRMED. BASED ON THE INFORMATION OBTAINED, THE ROOT CAUSE OF THE REPORTED EVENT IS INCONCLUSIVE. THE ROOT CAUSE OF THE REPORTED EVENT IS INCONCLUSIVE. THEREFORE, NO FURTHER ACTIONS WILL BE PURSUED AT THIS TIME. QUALITY ASSURANCE HAS REVIEWED THIS COMPLAINT AND WILL CONTINUE TO MONITOR DATA FOR EVIDENCE OF ADVERSE TRENDING AND TAKE FURTHER ACTION, AS APPROPRIATE. RECEIPT OF COMPLAINT SAMPLE OR ADDITIONAL INFORMATION PERTINENT TO THIS COMPLAINT WILL RESULT IN RE-EVALUATION OF THE COMPLAINT INVESTIGATION. SIMILAR INCIDENT/EVENT DATA WAS COLLECTED FOR THE ASSOCIATED REPORTED EVENTS. QUALITY ASSURANCE WILL CONTINUE TO PERFORM PERIODIC MONITORING FOR EVIDENCE OF ADVERSE TRENDING AND TAKE FURTHER ACTION AS APPROPRIATE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4). H.10 REFLECTS ALL RELATED REPORT NUMBERS ASSOCIATED WITH THIS PRODUCT EVENT THAT HAVE BEEN SUBMITTED AT THIS TIME.

Description of Event or Problem · 0

A HEALTHCARE PROFESSIONAL REPORTED THAT DURING SURGERY, AN OPHTHALMIC CONSOLE EXHIBITED AN ISSUE WITH FLUCTUATED ASPIRATION (GOING UP AND DOWN) DURING PHACOEMULSIFICATION. DURING IRRIGATION AND ASPIRATION (I/A) THERE WAS NO ISSUES. THE PROCEDURE WAS COMPLETED USING THE SAME PAK. NO PATIENT HARM HAS BEEN REPORTED. THIS REPORT PERTAINS TO ONE OF THE TWO REPORTS FROM THE SAME FACILITY AND INVOLVES THE OPHTHALMIC CONSOLE ASSOCIATED WITH THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
180173 UNITY VCS CONSOLE UNIT, PHACOFRAGMENTATION HQC ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER NA 17CDAY 00380650002969

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown UNITY CATARACT FMS PROCEDURE PACK