FDA Adverse Event Malfunction Summary report: N

REGARD

MDR report key: 23257928 · Received October 9, 2025

Report

Report Number
3004513970-2025-00009
Event Type
Malfunction
Date Received
October 9, 2025
Date of Event
September 12, 2025
Report Date
October 9, 2025
Manufacturer
RESOURCE OPTIMIZATION & INNOVATION, LLC
Product Code
DXQ
PMA / PMN Number
K921997
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

PERSONNEL WERE SENT TO (B)(6) HOSPITAL TO TALK WITH NICU AND NURSERY STAFF TO BETTER UNDERSTAND THE ISSUE. THIS INVESTIGATION REVEALED THAT MOST INCONSISTENT BLOOD PRESSURE READINGS COULD BE REMEDIED BY GOING UP ONE SIZE ON THE BLOOD PRESSURE CUFF. FOR EXAMPLE, A PATIENT IN THE BPNEO1-REG CUFF WITH HIGH OR INCONSISTENT READINGS WAS MOVED TO THE BPNEO2-REG CUFF AND THE BLOOD PRESSURE READINGS WERE IN THE EXPECTED RANGE. USERS WERE INFORMED AND ADJUSTED THE SIZE OF BLOOD PRESSURE CUFFS USED AND THERE HAVE BEEN NO ADDITIONAL REPORTS OF INCONSISTENT READINGS. ADDITIONALLY, OUR FIRM CREATED A POSTER TO REINFORCE THE TRAINING AND EDUCATION AND MODIFIED FUTURE IMPLEMENTATIONS BY MEETING WITH THE NICU STAFF PRIOR TO CONVERTING THEM TO EXPLAIN DIFFERENCES BETWEEN REGARD CUFFS AND GE OR WELCH ALLYN CUFFS.

Description of Event or Problem · 0

BLOOD PRESSURE CUFF READINGS WERE INCONSISTENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1790531 REGARD DISPOSABLE NEO SOFT CUFF #4 7-13 CM DXQ RESOURCE OPTIMIZATION & INNOVATION, LLC BPNEO4-REG UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown