FDA Adverse Event Malfunction Summary report: N

COULTER HMX HEMATOLOGY ANALYZER

MDR report key: 2325757 · Received November 6, 2011

Report

Report Number
1061932-2011-02126
Event Type
Malfunction
Date Received
November 6, 2011
Date of Event
October 6, 2011
Report Date
October 6, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K010765
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) TO REPORT OBSERVING SMOKE AND A BURNING SMELL COMING FROM THE DIFF MIXING CHAMBER ON THE HMX INSTRUMENT. THE DIFF MIXING CHAMBER DID NOT STOP ROTATING. THE CUSTOMER POWERED OFF AND UNPLUGGED THE INSTRUMENT UNTIL SERVICE WAS PROVIDED. THE CUSTOMER DID NOT OBSERVE FIRE, ARCING, OR SPARKS. NO SHOCK, INJURY, OR DEATH WAS REPORTED AND MEDICAL ATTENTION WAS NOT SOUGHT. PATIENT SAMPLE RESULTS AND/OR TREATMENT WAS AFFECTED BY THIS EVENT ON (B)(4)-2011 A BEC FIELD SERVICE ENGINEERING (FSE) REPLACED THE MIXING CHAMBER TO REPAIR THE INSTRUMENT. THE ROOT CAUSE IS UNKNOWN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER HMX HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER INC. HMX AL N/A

Patients

Seq Age Sex Outcome Treatment
1