FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 560 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 23251624 · Received October 8, 2025

Report

Report Number
1061932-2025-00030
Event Type
Malfunction
Date Received
October 8, 2025
Date of Event
September 22, 2025
Report Date
October 8, 2025
Manufacturer
BECKMAN COULTER IRELAND INC
Product Code
GKZ
PMA / PMN Number
K181475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE BECKMAN FIELD SERVICE ENGINEER (FSE) VERIFIED THE EVENT VIA TELEPHONE AND IDENTIFIED QUALITY CONTROL (QC) RECOVERED WITHIN SPECIFICATION AND REAGENT SUPPLY CONFIRMED DURING THE EVENT. THE FSE IDENTIFIED THE SAMPLE PROBE WAS AT ¿END OF LIFE¿ AND NEEDED TO BE REPLACED. THE FSE INSTALLED A NEW SAMPLE PROBE RESOLVING THE REPORTED EVENT. THE INSTRUMENT WAS VERIFIED WITH DAILY CHECKS, REPEATABILITY, AND QC. ALL RECOVERED WITHIN SPECIFICATION AND WITHOUT ERROR. BEC INTERNAL IDENTIFIED - CASE (B)(4).

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT ONE PATIENT SAMPLE RECOVERED WITH HIGH RBC, HEMOGLOBIN (HGB), HEMATOCRIT (HCT) AND PLATELET (PLT) RESULTS WHEN CYCLED ON THE DXH560 AL HEMATOLOGY INSTRUMENT (PN: B40603/SERIAL# (B)(6)) COMPARED TO A RERUN ON AN ALTERNATE INSTRUMENT. THERE WAS NO REPORT OF ERRONEOUS RESULTS BEING RELEASED FROM THE LABORATORY. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, DELAY OR CHANGE TO PATIENT TREATMENT OR DIAGNOSIS. PRINTOUTS OF THE EVENT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2610480 UNICEL DXH 560 COULTER CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER IRELAND INC DXH 560 AL HEMATOLOGY ANALYZER

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown