FDA Adverse Event Malfunction Summary report: N

RHEUMATOID FACTOR REAGENT

MDR report key: 2325146 · Received November 4, 2011

Report

Report Number
2050012-2011-07025
Event Type
Malfunction
Date Received
November 4, 2011
Date of Event
September 30, 2011
Report Date
October 5, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
DHR
PMA / PMN Number
K963048
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

EVALUATION CONCLUSION: CUSTOMER REPORTED THAT BOTH QC AND PATIENT RESULTS IMPROVED AFTER A NEW LOT OF REAGENT AND A NEW LOT OF BUFFER WAS USED. IT IS UNCLEAR WHICH LOT CHANGE IS RESPONSIBLE FOR THE IMPROVEMENT OF RESULTS. THE ROOT CAUSE IS NOT KNOWN, BUT APPEARS TO BE A REAGENT ISSUE.

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT BIO-RAD QUALITY CONTROL (QC) RESULTS HAD SHIFTED UP WITH RF REAGENT LOT M106133. CUSTOMER REPORTED THE RESULTS WERE GENERATED ON THE IMAGE IMMUNOCHEMISTRY SYSTEM. BEC CUSTOMER TECHNICAL SPECIALIST ADVISED THE CUSTOMER TRY BEC CONTROLS AND A NEW LOT OF REAGENT (LOT M101865) AS WELL AS A NEW LOT OF BUFFER. CUSTOMER REPORTED THAT THE ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE THE LABORATORY. THERE WAS NO REPORT OF ANY ADVERSE EVENT OR INJURY REQUIRING MEDICAL INTERVENTION OR PATIENT TREATMENT. CUSTOMER REPORTED THAT BOTH QC AND PATIENT RESULTS IMPROVED AFTER A NEW LOT OF REAGENT AND A NEW LOT OF BUFFER WAS USED. IT IS UNCLEAR WHICH LOT CHANGE IS RESPONSIBLE FOR THE IMPROVEMENT OF RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 RHEUMATOID FACTOR REAGENT SYSTEM, TEST, RHEUMATOID FACTOR DHR BECKMAN COULTER, INC. M106133

Patients

Seq Age Sex Outcome Treatment
1