FDA Adverse Event Malfunction Summary report: N

EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM

MDR report key: 23247841 · Received October 8, 2025

Report

Report Number
3019216-2025-000350
Event Type
Malfunction
Date Received
October 8, 2025
Date of Event
September 8, 2025
Report Date
April 28, 2026
Manufacturer
PHILIPS ULTRASOUND, INC
Product Code
IYN
PMA / PMN Number
K132304
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE COMPLAINT WAS ESCALATED FOR A PRODUCT ANALYSIS; HOWEVER, THE CUSTOMER DECLINED SERVICE AND SUPPORT. AS SUCH, THE TRANSDUCER COULD NOT BE OBTAINED FOR FAILURE ANALYSIS.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE X8-2T TRANSDUCER FAILED ELECTRICAL LEAKAGE TESTING. THE TRANSDUCER WAS ASSOCIATED WITH THE EPIQ CVX ULTRASOUND SYSTEM AT THE CUSTOMER'S SITE. THE ISSUE WAS DISCOVERED OUTSIDE OF CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM ASSOCIATED WITH THIS EVENT. THE CUSTOMER'S COMPLAINT WAS ADDRESSED BY INITIATING THE SERVICE PROCESS TO EVALUATE AND REPLACE THE TRANSDUCER, HOWEVER, THE CUSTOMER DECLINED SERVICE. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
20760 EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC IYN PHILIPS ULTRASOUND, INC 795231

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown