FDA Adverse Event
Malfunction
Summary report: N
EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM
MDR report key: 23247841
·
Received October 8, 2025
Report
- Report Number
- 3019216-2025-000350
- Event Type
- Malfunction
- Date Received
- October 8, 2025
- Date of Event
- September 8, 2025
- Report Date
- April 28, 2026
- Manufacturer
- PHILIPS ULTRASOUND, INC
- Product Code
- IYN
- PMA / PMN Number
- K132304
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
THE COMPLAINT WAS ESCALATED FOR A PRODUCT ANALYSIS; HOWEVER, THE CUSTOMER DECLINED SERVICE AND SUPPORT. AS SUCH, THE TRANSDUCER COULD NOT BE OBTAINED FOR FAILURE ANALYSIS.
Description of Event or Problem · 0
IT WAS REPORTED THAT THE X8-2T TRANSDUCER FAILED ELECTRICAL LEAKAGE TESTING. THE TRANSDUCER WAS ASSOCIATED WITH THE EPIQ CVX ULTRASOUND SYSTEM AT THE CUSTOMER'S SITE. THE ISSUE WAS DISCOVERED OUTSIDE OF CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM ASSOCIATED WITH THIS EVENT. THE CUSTOMER'S COMPLAINT WAS ADDRESSED BY INITIATING THE SERVICE PROCESS TO EVALUATE AND REPLACE THE TRANSDUCER, HOWEVER, THE CUSTOMER DECLINED SERVICE. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 20760 | EPIQ CVX DIAGNOSTIC ULTRASOUND SYSTEM | SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC | IYN | PHILIPS ULTRASOUND, INC | 795231 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |