FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 23233456 · Received October 7, 2025

Report

Report Number
1823260-2025-04088
Event Type
Malfunction
Date Received
October 7, 2025
Date of Event
September 15, 2025
Report Date
November 7, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SECTION D, DEVICE IDENTIFICATION WAS UPDATED. RELEVANT FIELDS OF SECTIONS D AND G WERE UPDATED. THE INVESTIGATION DETERMINED THAT THE ROOT CAUSE IS RELATED TO A HARDWARE ISSUE (PROBES). THE INVESTIGATION DETERMINED THAT THE CUSTOMER'S ACTIONS (CHANGING THE PROBES) RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 0

THE COBAS INTEGRA 400 PLUS SERIAL NUMBER IS (B)(6). IT WAS REPORTED THAT THE CALIBRATION FOR THE NEW CASSETTE (862109) FAILED AND REOCCURRED ANOTHER TIME. THE CUSTOMER CHANGED THE PROBES, AND THAT APPEARS TO HAVE RESOLVED THE PROBLEM. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE HOMOCYSTEINE ENZYMATIC ASSAY RESULTS FROM THE COBAS INTEGRA 400 PLUS FOR ONE PATIENT. THE SAMPLE WAS FIRST MEASURED FOUR TIMES USING ONE CASSETTE. THE FIRST RESULT WAS 34.7 MOL/L. THE SECOND RESULT WAS 20.8 MOL/L. THE THIRD RESULT WAS 33.1 MOL/L. THE FOURTH RESULT WAS 21.4 MOL/L. THE SAMPLE WAS THEN MEASURED TWO MORE TIMES USING A NEW CASSETTE. THE FIRST RESULT WITH THE NEW CASSETTE WAS 33.4 MOL/L. THE SECOND RESULT WITH THE NEW CASSETTE WAS 23.8 MOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1487071 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 819829/862109

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown