FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C702 MODULE

MDR report key: 23220601 · Received October 6, 2025

Report

Report Number
1823260-2025-04066
Event Type
Malfunction
Date Received
October 6, 2025
Date of Event
August 26, 2025
Report Date
October 6, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ALBUMIN REAGENT LOT NUMBER WAS 841293 THE TOTAL PROTEIN REAGENT LOT NUMBER WAS 872539. THE EXPIRATION DATES WERE NOT PROVIDED. THE FIELD SERVICE ENGINEER FOUND HOLES IN THE TUBING ON THE RINSE STATION. HE REPLACED THE TUBING AND CHECKED ALL RINSE STATIONS FOR MOVEMENT. HE CHECKED THE GEAR HEAD PUMP PRESSURE, WASH LEVELS, WASHING OF PROBES, AND PROBE ADJUSTMENTS. NO OTHER ISSUES WERE FOUND. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE RESULTS FROM THE COBAS 8000 C702 MODULE. PATIENT 1 INITIAL ALBUMIN RESULT WAS 177 G/L, AND THE REPEAT RESULT WAS 25 G/L. PATIENT 2 INITIAL ALBUMIN RESULT WAS 142 G/L, AND THE REPEAT RESULT WAS 36.8 G/L. ON (B)(6) 2025, PATIENT 3 INITIAL TOTAL PROTEIN RESULT WAS 93.9 G/L, AND THE REPEAT RESULT WAS 72 G/L. THE ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2716836 COBAS 8000 C702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 76 YR Male