FDA Adverse Event Malfunction Summary report: N

SIGNA 0.7T OPENSPEED WITH EXCITE

MDR report key: 2321533 · Received October 27, 2011

Report

Report Number
2183553-2011-00037
Event Type
Malfunction
Date Received
October 27, 2011
Date of Event
September 30, 2011
Report Date
October 27, 2011
Manufacturer
GE MEDICAL SYSTEMS, LLC.
Product Code
LNH
PMA / PMN Number
K032795
Removal / Correction Number
2183553-10/13/10-002-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

GE HEALTHCARE'S INVESTIGATION DETERMINED THAT, IF AN MR SYSTEM'S GRADIENT CABLES ARE INADVERTENTLY SWAPPED WHILE SERVICING THE GRADIENTS, AND THE SERVICE ENGINEER DOES NOT PERFORM THE GEOMETRY CHECK AS REQUIRED IN THE SERVICE PROCEDURE, IMAGES MAY BE FLIPPED LEFT-RIGHT WITH INCORRECT ORIENTATION ANNOTATION. AN URGENT MEDICAL DEVICE CORRECTION LETTER WAS SENT TO CUSTOMER WITH AFFECTED UNITS INFORMING THEM OF THE REPORTED ISSUE. IN ADDITION, A FIELD ENGINEER WILL INSTALL A DEVICE ON ALL AFFECTED UNITS WHICH WILL REDUCE THE POTENTIAL FOR THE GRADIENT CABLES TO BE SWAPPED. THE SITE INVOLVED IN THE REPORTED COMPLAINT WAS SENT THE CUSTOMER LETTER AND IS SCHEDULED TO HAVE A FIELD ENGINEER INSTALL THE CABLE KEYING (MECHANICAL INTERFERENCE) AS PART OF THE FIELD ACTION. THIS ACTION HAS BEEN REPORTED TO FDA PER SA CFR PART 806 ON (B)(4) 2010. REFERENCE CORRECTIONS AND REMOVALS REPORT NUMBER 2183553-10/13/10-002-C.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING SERVICING OF A SIGNA 0.7 T OPENSPEED MR SCANNER, THE GRADIENT CABLES WERE SWAPPED ACCIDENTALLY THE NIGH BEFORE. THIS CAUSED THE IMAGES OF 4 PTS TO BE FLIPPED IN THE LEFT TO RIGHT DIRECTION AND THE PT ORIENTATION ANNOTATION TO BE INCORRECT. THERE WAS NO MISDIAGNOSIS OR MISTREATMENT AS A RESULT OF THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SIGNA 0.7T OPENSPEED WITH EXCITE MAGNETIC RESONANCE DIAGNOSTIC DEVICE LNH GE MEDICAL SYSTEMS, LLC.

Patients

Seq Age Sex Outcome Treatment
1