FDA Adverse Event Injury Summary report: N

NUSTAR DENTAL CHAIR

MDR report key: 23213539 · Received October 3, 2025

Report

Report Number
1017522-2025-00002
Event Type
Injury
Date Received
October 3, 2025
Date of Event
July 24, 2024
Report Date
October 3, 2025
Manufacturer
KAVO DENTAL TECHNOLOGIES, LLC
Product Code
NRU
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE CHAIR WAS NOT RETURNED FOR EVALUATION. HOWEVER, BASED ON COMMUNICATION FROM THE INITIAL REPORTER TO PELTON TECHNICAL SERVICE THE CHAIR FAILED AS A RESULT OF IMPROPER MAINTENANCE. THROUGH TROUBLESHOOTING BY PELTON TECHNICAL SERVICE REPLACEMENT PARTS WERE PROVIDED TO REPAIR THE CHAIR TO MANUFACTURER SPECIFICATIONS. THIS CONCLUDES THE INVESTIGATION.

Description of Event or Problem · 0

THE ALLEGED INCIDENT WAS REPORTED BY MR. (B)(6) LEGAL REPRESENTATIVE AS FOLLOWS: THE DENTAL HYGIENIST ADJUSTED THE CHAIR SO THAT MR. (B)(6) WAS SITTING UPRIGHT, WHEN THE BACK SUPPORT OF THE CHAIR SUDDENLY COLLAPSED CAUSING THE CHAIR TO WHIP BACKWARDS. MR. (B)(6) WAS SEEN AND EVALUATED BY THE EMERGENCY DEPARTMENT STAFF AT (B)(6) HOSPITAL. THIS EVALUATION INCLUDED AN X-RAY OF HIS LUMBAR AND SACRAL SPINE, A CT SCAN OF HIS HEAD AND BRAIN WITHOUT CONTRAST, AND A CT SCAN OF HIS CERVICAL SPINE. THE EMERGENCY DEPARTMENT STAFF CONCLUDED THAT, AS A RESULT OF THE ACCIDENT, MR. (B)(6) SUFFERED A CLOSED HEAD INJURY, ACUTE CERVICAL STRAIN, AND ACUTE TRAUMATIC LOW BACK PAIN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1588512 NUSTAR DENTAL CHAIR DENTAL CHAIR NRU KAVO DENTAL TECHNOLOGIES, LLC DC1700

Patients

Seq Age Sex Outcome Treatment
1 NA Male Required Intervention| O