UNICEL DXC 600 SYNCHRON SYSTEM
Report
- Report Number
- 2050012-2011-06992
- Event Type
- Malfunction
- Date Received
- November 1, 2011
- Date of Event
- October 3, 2011
- Report Date
- October 3, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NH, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT THE SODIUM AND POTASSIUM WERE FAILING CALIBRATION ON THE UNICEL DXC 600 SYNCHRON SYSTEM (DXC 600). BEC CUSTOMER TECHNICAL SPECIALIST (CTS) ASSISTED THE CUSTOMER TO PERFORM THE MODULAR CHEMISTRY LEVEL SENSE TEST USING BEC BLEACH. THE CTS ADVISED THE CUSTOMER TO PRIME THE ION SELECTIVE ELECTRODE TEN (10) TIMES AND CALIBRATE USING SERUM AND THEN AQUA CALIBRATOR. THE CTS ADVISED CUSTOMER TO RERUN PATIENT SAMPLES TO VERIFY THAT THERE WERE NO ERRONEOUS RESULTS. CUSTOMER CALLED BACK AND REPORTED THAT ALL ELECTROLYTES CALIBRATED. CUSTOMER REPORTED THAT THE DXC 600 GENERATED ERRONEOUS CO2 RESULT FOR ONE PATIENT SAMPLE. THERE WAS NO REPORT OF ANY ADVERSE EVENT OR INJURY REQUIRING MEDICAL INTERVENTION OR PATIENT TREATMENT. BEC FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND COULD NOT DUPLICATE THE ISSUE. THE FSE PERFORMED PREVENTIVE MAINTENANCE WHILE AT CUSTOMER'S SITE. THE FSE VERIFIED PERFORMANCE. TO DATE, CUSTOMER HAS NOT REPORTED THE ISSUE RECURRED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXC 600 SYNCHRON SYSTEM | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | BECKMAN COULTER, INC. | DXC 600 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 42 YR |