FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM, SINGLE SYSTEM SG

MDR report key: 2314054 · Received October 28, 2011

Report

Report Number
2122870-2011-05008
Event Type
Malfunction
Date Received
October 28, 2011
Date of Event
September 28, 2011
Report Date
September 29, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PATIENT DEMOGRAPHIC AND DIAGNOSTIC INFORMATION WAS NOT SUPPLIED. NO SAMPLE COLLECTION AND CENTRIFUGATION DATA WAS PROVIDED. PER CUSTOMER COMPLAINT RECORD, QC RECOVERY WAS CONFIRMED AS PASSING. SYSTEM CHECKS WERE PERFORMED ON (B)(4) 2011 WITH ALL PASSING PARAMETERS. SAMPLES ARE BEING SENT TO CUSTOMER PRODUCT LINE SUPPORT (CPLS) FOR ADDITIONAL TESTING. CPLS TESTING RESULTS HAVE NOT BEEN RECEIVED TO DATE. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND PERFORMED VERIFICATION HARDWARE. NO ROOT CAUSE FOR THIS EVENT HAS BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC (BEC) OF OBTAINING REACTIVE HEPATITIS B SURFACE ANTIGEN (HBSAG) RESULTS FROM ACCESS 2 IMMUNOASSAY SYSTEM FOR FIVE (5) PATIENT SAMPLES. THE CUSTOMER USED ACCESS HBSAG REAGENT (CATALOG NUMBER A24291) LOT 192336. REPEAT TESTING PRODUCED NON-REACTIVE INTERPRETATION. THE REACTIVE HBSAG RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER STATED THERE WAS NO DEATH OR PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM, SINGLE SYSTEM SG ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER INC. ACCESS® 2 NA

Patients

Seq Age Sex Outcome Treatment
1