FDA Adverse Event Malfunction Summary report: N

CREATININE PLUS VER.2

MDR report key: 23135453 · Received September 24, 2025

Report

Report Number
1823260-2025-03593
Event Type
Malfunction
Date Received
September 24, 2025
Date of Event
August 31, 2025
Report Date
October 22, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JFY
PMA / PMN Number
K024098
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CAUSE OF THE EVENT WAS FOUND TO BE CONSISTENT WITH AN ISSUE WITH THE CUSTOMER'S WATER SUPPLY. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 0

THE ANALYZER SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE CREATININE PLUS VER.2 RESULTS FOR 4 PATIENT SAMPLES ON A COBAS C 703 ANALYTICAL UNIT. FOR SAMPLE 1, THE INITIAL RESULT WAS 14 MOL/L. THE SAMPLE WAS REPEATED TWICE AND THE RESULTS WERE 83 MOL/L AND 82 MOL/L. FOR SAMPLE 2, THE INITIAL RESULT WAS 134 MOL/L. THE SAMPLE WAS REPEATED TWICE AND THE RESULTS WERE 28 MOL/L AND 135 MOL/L. FOR SAMPLE 3, THE INITIAL RESULT WAS 15 MOL/L. THE SAMPLE WAS REPEATED THREE TIMES AND THE RESULTS WERE 28 MOL/L, 86 MOL/L, AND 88 MOL/L. FOR SAMPLE 4, THE INITIAL RESULT WAS 14 MOL/L. THE SAMPLE WAS REPEATED TWICE AND THE RESULTS WERE 62 MOL/L AND 62 MOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1851071 CREATININE PLUS VER.2 CREATININE TEST SYSTEM JFY ROCHE DIAGNOSTICS 88357301

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown