FDA Adverse Event Malfunction Summary report: N

FC500

MDR report key: 2312025 · Received October 27, 2011

Report

Report Number
1061932-2011-01947
Event Type
Malfunction
Date Received
October 27, 2011
Date of Event
September 29, 2011
Report Date
September 29, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K030828
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

BECKMAN COULTER UNIQUE IDENTIFICATION NUMBER IS (B)(4). THE POWERSOURCE PART NUMBER IS (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT WHILE RUNNING THE CLEANING PANEL ON THE BECKMAN COULTER FC500 HEMATOLOGY INSTRUMENT, THE INSTRUMENT POWERED OFF COMPLETELY. THE CUSTOMER NOTICED A BURNING SMELL. THE CUSTOMER NOTICED THAT THE INSTRUMENT'S PLUG HAD MELTED ON ITS POWER CONDITIONER. THE CUSTOMER CALLED AN ELECTRICIAN TO LOOK INTO THE PROBLEM. THE ELECTRICIAN FOUND THAT THE POWER CONDITIONER HAD SHORTED OUT BECAUSE THE OUTLET THAT THE INSTRUMENT WAS PLUGGED INTO HAD MELTED. THE ELECTRICIAN REPAIRED THE HOSPITAL'S OUTLET. THERE WAS NO REPORT OF FLAMES, ARCING OR SHOCK. THE FIRE DEPARTMENT WAS NOT NOTIFIED OR A FIRE EXTINGUISHER WAS NOT REQUIRED. THE CUSTOMER WAS ABLE TO BYPASS THE DEFECTIVE POWER CONDITIONER AND WAS ABLE TO RUN SAMPLES. NO INJURIES OCCURRED AND MEDICAL ATTENTION WAS NOT SOUGHT. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS COMPLAINT. THE FIELD SERVICE ENGINEER (FSE) OBSERVED THAT THE POWER CONDITIONER HAD SHORTED OUT. A NEW POWER CONDITIONER WAS SENT TO THE CUSTOMER. THE DEFECTIVE PART WILL BE SENT BACK TO BECKMAN COULTER, INC. (BCI) FOR EVALUATION. THE ROOT CAUSE FOR THIS INCIDENT WAS ATTRIBUTED TO THE POWER CONDITIONER SHORTING OUT. THE POWER CONDITIONER IS LISTED BY ITS MANUFACTURER, POWERVAR, TO UL 1012 WITH VENDOR MODEL NUMBER: POWERVAR ABC 1600-11. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FC500 COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. FC 500

Patients

Seq Age Sex Outcome Treatment
1