FDA Adverse Event
Injury
Summary report: N
T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
MDR report key: 23101198
·
Received September 19, 2025
Report
- Report Number
- 3013756811-2025-220778
- Event Type
- Injury
- Date Received
- September 19, 2025
- Date of Event
- September 1, 2023
- Report Date
- January 13, 2026
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- UDI-DI
- 00389152000077
- PMA / PMN Number
- K203234
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
Description of Event or Problem · 0
CALLER REPORTED DAMAGE TO THE PUMP HOUSING AND USB PORT, WHICH IMPACTED THE ABILITY TO CHARGE THE PUMP AND LED TO A SHUTDOWN. THE ISSUE RESULTED IN HOSPITALIZATION AND ADMISSION TO THE INTENSIVE CARE UNIT (ICU), WITH THE BLOOD GLUCOSE LEVEL REACHING BETWEEN 800-899 MG/DL, WHICH WAS CLASSIFIED AS DANGEROUS DUE TO KETONE PRESENCE. TREATMENT WITH INTRAVENOUS SALINE AND INSULIN RESOLVED THE ISSUE, AND THERE WAS NO PERMANENT DAMAGE REPORTED. CUSTOMER WAS RELEASED FROM THE HOSPITAL ON APRIL 8, 2025, AND A REPLACEMENT PUMP WAS SENT BY TECHNICAL SUPPORT. THE CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1722543 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 | 00389152000077 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 61 YR | Male | Other |