FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 23101198 · Received September 19, 2025

Report

Report Number
3013756811-2025-220778
Event Type
Injury
Date Received
September 19, 2025
Date of Event
September 1, 2023
Report Date
January 13, 2026
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000077
PMA / PMN Number
K203234
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Description of Event or Problem · 0

CALLER REPORTED DAMAGE TO THE PUMP HOUSING AND USB PORT, WHICH IMPACTED THE ABILITY TO CHARGE THE PUMP AND LED TO A SHUTDOWN. THE ISSUE RESULTED IN HOSPITALIZATION AND ADMISSION TO THE INTENSIVE CARE UNIT (ICU), WITH THE BLOOD GLUCOSE LEVEL REACHING BETWEEN 800-899 MG/DL, WHICH WAS CLASSIFIED AS DANGEROUS DUE TO KETONE PRESENCE. TREATMENT WITH INTRAVENOUS SALINE AND INSULIN RESOLVED THE ISSUE, AND THERE WAS NO PERMANENT DAMAGE REPORTED. CUSTOMER WAS RELEASED FROM THE HOSPITAL ON APRIL 8, 2025, AND A REPLACEMENT PUMP WAS SENT BY TECHNICAL SUPPORT. THE CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1722543 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152000077

Patients

Seq Age Sex Outcome Treatment
1 61 YR Male Other