FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750 HEMATOLOGY ANALYZER

MDR report key: 2305815 · Received October 24, 2011

Report

Report Number
1061932-2011-01861
Event Type
Malfunction
Date Received
October 24, 2011
Date of Event
September 24, 2011
Report Date
September 24, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K011342
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE AND FOUND THAT THE DIFFERENTIAL WASTE CHAMBER TOP HAD BECOME SEPARATED FROM THE PLATE WHICH CAUSED THE CONTENTS INSIDE TO SPILL. FSE REPLACED THE CHAMBER AND VERIFIED REPAIRS PER ESTABLISHED PROCEDURES. RESULTS MET PUBLISHED PERFORMANCE SPECIFICATIONS. THE ROOT CAUSE FOR THE LEAK WAS THE DEFECTIVE DIFFERENTIAL WASTE CHAMBER TOP WHICH GOT SEPARATED FROM THE PLATE. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING A CLENZ (CLEANER) LEAK BELOW THE COULTER LH 750 HEMATOLOGY ANALYZER. THE CUSTOMER COULD NOT LOCATE THE SOURCE OF THE LEAK. THE CUSTOMER INDICATED HEARING A LOUD POPPING NOISE AND SUBSEQUENTLY, THE INSTRUMENT WOULD NOT RUN. PER CUSTOMER, THERE WAS NO BURNING SMELL. BEC CTS (CUSTOMER TECHNICAL SUPPORT) SUSPECTED A PRESSURE LEAK. CTS RECOMMENDED THE USE OF PPE BEFORE TROUBLESHOOTING AND HAD THE CUSTOMER CHECK THE TUBING FROM THE POWER SUPPLY TO DILUTER WHICH WAS NOTED TO BE FINE. PER CUSTOMER, THE SOUND SEEMED TO BE COMING FROM THE FRONT OF THE DILUTER AND THEN CLENZ WAS FOUND TO BE LEAKING. NO INJURY OR EXPOSURE WAS REPORTED AND MEDICAL ATTENTION WAS NOT SOUGHT. NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH 750 HEMATOLOGY ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER INC. LH 750 NA

Patients

Seq Age Sex Outcome Treatment
1