FDA Adverse Event Malfunction Summary report: N

OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM

MDR report key: 23042857 · Received September 12, 2025

Report

Report Number
3004464228-2025-41730
Event Type
Malfunction
Date Received
September 12, 2025
Date of Event
June 4, 2025
Report Date
September 25, 2025
Manufacturer
INSULET CORPORATION
Product Code
QFG
UDI-DI
10385083000138
PMA / PMN Number
K203768
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

DISREGARD MDR REPORT REFERENCE #3004464228-2025-41730-00, PER CORRECTION AFTER INTERNAL REVIEW, THERE WAS NO INDICATION OF A NEEDLE MECHANISM FAILURE, THIS IS NOT REPORTABLE.

Additional Manufacturer Narrative · 0

ACCORDING TO THE COMPLAINANT THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. WE ARE UNABLE TO CONFIRM THE REPORTED NEEDLE MECHANISM FAILURE OR TO DETERMINE ITS ROOT CAUSE. LOT RELEASE RECORDS WERE REVIEWED AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. SPECIFICALLY, A POD IS PAIRED TO A PDM AND PUT THROUGH SIMULATED USE TESTING INCLUDING CONFIRMING THAT THE DEVICE DEPLOYED THE CANNULA CORRECTLY. LOCKED DOWN SMARTPHONE: LOCKDOWN. OMNIPOD SOFTWARE APP VERSION: 3.1.2-P001. OPERATING SYSTEM: N5004L-AM-Q-MV01602-06-01.06. HARDWARE: N5004L. CGM SENSOR TYPE: G6. *PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.

Description of Event or Problem · 0

NOT APPLICABLE AS THE EVENT IS NOT REPORTABLE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CANNULA INSERTED INTO THE SKIN, BUT THE PINK SLIDE DID NOT MOVE FORWARD, INDICATING A NEEDLE MECHANISM FAILURE. THE PATIENT RECEIVED A MESSAGE TO CHANGE THE POD. THEY ALSO REPORTED "THE POD WAS NOT INJECTING INSULIN TO THE BODY." THE CANNULA WAS NOT VISIBLE WHEN THE POD WAS REMOVED. THE POD WAS WORN BETWEEN 25 AND 36 HOURS ON AN UNSPECIFIED SITE AND NO CHANGE TO BLOOD GLUCOSE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2070575 OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG INSULET CORPORATION PT-000438 PH1U11152431 10385083000138

Patients

Seq Age Sex Outcome Treatment
1 64 YR Female