OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM
Report
- Report Number
- 3004464228-2025-41730
- Event Type
- Malfunction
- Date Received
- September 12, 2025
- Date of Event
- June 4, 2025
- Report Date
- September 25, 2025
- Manufacturer
- INSULET CORPORATION
- Product Code
- QFG
- UDI-DI
- 10385083000138
- PMA / PMN Number
- K203768
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
DISREGARD MDR REPORT REFERENCE #3004464228-2025-41730-00, PER CORRECTION AFTER INTERNAL REVIEW, THERE WAS NO INDICATION OF A NEEDLE MECHANISM FAILURE, THIS IS NOT REPORTABLE.
ACCORDING TO THE COMPLAINANT THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. WE ARE UNABLE TO CONFIRM THE REPORTED NEEDLE MECHANISM FAILURE OR TO DETERMINE ITS ROOT CAUSE. LOT RELEASE RECORDS WERE REVIEWED AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. SPECIFICALLY, A POD IS PAIRED TO A PDM AND PUT THROUGH SIMULATED USE TESTING INCLUDING CONFIRMING THAT THE DEVICE DEPLOYED THE CANNULA CORRECTLY. LOCKED DOWN SMARTPHONE: LOCKDOWN. OMNIPOD SOFTWARE APP VERSION: 3.1.2-P001. OPERATING SYSTEM: N5004L-AM-Q-MV01602-06-01.06. HARDWARE: N5004L. CGM SENSOR TYPE: G6. *PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.
NOT APPLICABLE AS THE EVENT IS NOT REPORTABLE.
IT WAS REPORTED THAT THE CANNULA INSERTED INTO THE SKIN, BUT THE PINK SLIDE DID NOT MOVE FORWARD, INDICATING A NEEDLE MECHANISM FAILURE. THE PATIENT RECEIVED A MESSAGE TO CHANGE THE POD. THEY ALSO REPORTED "THE POD WAS NOT INJECTING INSULIN TO THE BODY." THE CANNULA WAS NOT VISIBLE WHEN THE POD WAS REMOVED. THE POD WAS WORN BETWEEN 25 AND 36 HOURS ON AN UNSPECIFIED SITE AND NO CHANGE TO BLOOD GLUCOSE WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2070575 | OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM | ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP | QFG | INSULET CORPORATION | PT-000438 | PH1U11152431 | 10385083000138 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 64 YR | Female |