FDA Adverse Event Malfunction Summary report: N

COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 2304065 · Received October 21, 2011

Report

Report Number
1061932-2011-01904
Event Type
Malfunction
Date Received
October 21, 2011
Date of Event
September 21, 2011
Report Date
September 21, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE BECKMAN COULTER, INC. IDENTIFIER FOR THIS REPORT IS (B)(4).

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT A PROBE WASH BLOCK LEAK ON THE COULTER HMX HEMATOLOGY ANALYZER'S AUTOLOADER. CUSTOMER OBSERVED A DILUENT DRIP AS THE SECONDARY BACKWASH WAS BEING PERFORMED. ON THE SAME DAY, THE FIELD SERVICE ENGINEER (FSE) INSPECTED THE INSTRUMENT AND FOUND THAT THE PROBE WASH BLOCK WAS NOT FUNCTIONING PROPERLY BECAUSE A LINEAR BEARING WAS OBSTRUCTED WITH UNIDENTIFIED RESIDUE. THIS CAUSED THE RINSE BLOCK TO OVERFLOW AND SPILL. THE FSE THEN CLEANED THE BEARING AND VERIFIED THAT THE SERVICES PERFORMED EFFECTIVELY RESOLVED THE WASH BLOCK LEAK ISSUE. CUSTOMER STATED THAT NO ONE CAME IN CONTACT WITH THE FLUID AND THERE WAS NO IMPACT TO SAMPLE RESULTS AS A RESULT OF THIS ISSUE. ALSO, NO INJURY WAS REPORTED, NOR WAS MEDICAL ATTENTION SOUGHT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. HMX AUTOLOADER

Patients

Seq Age Sex Outcome Treatment
1