FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ+ TECHNOLOGY

MDR report key: 23039994 · Received September 12, 2025

Report

Report Number
3013756811-2025-215317
Event Type
Malfunction
Date Received
September 12, 2025
Date of Event
September 4, 2025
Report Date
November 26, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152407319
PMA / PMN Number
K232380
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THIS IS A DUPLICATE REPORT AND WAS FULLY REPORTED ON 3013756811-2025-213716.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER'S PUMP SCREEN WOULD NOT TURN ON, AS IT REMAINED DARK DESPITE VARIOUS TROUBLESHOOTING STEPS. THERE WAS NO ADVERSE IMPACT TO THE CUSTOMER¿S BLOOD GLUCOSE LEVEL. REPORTEDLY, CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2069402 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ+ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00389152407319

Patients

Seq Age Sex Outcome Treatment
1 25 YR Male