ACCESS® 2 IMMUNOASSAY SYSTEM, SINGLE SYSTEM SG
Report
- Report Number
- 2122870-2011-04816
- Event Type
- Malfunction
- Date Received
- October 21, 2011
- Date of Event
- September 7, 2011
- Report Date
- September 22, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- OTHER
Narratives
THE PATIENT DEMOGRAPHIC AND DIAGNOSTIC INFORMATION WAS NOT SUPPLIED. NO SAMPLE COLLECTION AND CENTRIFUGATION DATA WAS PROVIDED. QC HAD BEEN RECOVERING WITHIN THE ESTABLISHED RANGES PRIOR TO AND ON THE DAY OF THE EVENT. A SYSTEM CHECK WAS PERFORMED ON (B)(4) 2011. ALL RESULTS WERE WELL WITHIN THE PUBLISHED SPECIFICATIONS. THE CUSTOMER USED ACCESS HBSAG REAGENT (CATALOG NUMBER A24291) LOT 192335. THE CUSTOMER PERFORMED ADDITIONAL TESTING WITH REAGENT LOT 192336, AND OBTAINED NEGATIVE RESULTS. THE CUSTOMER SENT BEC TWO REAGENT PACKS FROM EACH OF THE TWO LOTS AND TWO PATIENT SAMPLES OF THE SIMILAR EVENTS FOR FURTHER INVESTIGATION. BEC CUSTOMER PRODUCT LINE SUPPORT (CPLS) COULD NOT REPRODUCE CUSTOMER'S ISSUE AND COULD NOT DETERMINE A ROOT CAUSE TO THE CUSTOMER'S ISSUE: THE TWO SAMPLES WERE NEGATIVE ((B)(6)) NO MATTER WHICH REAGENT PACK WAS USED. THE INVESTIGATION DID NOT SHOW THAT PUNCTURED PACK FROM LOT 192335 SENT BY CUSTOMER WAS DEFECTIVE. CONCERNING LOT 192336, CPLS OBSERVED CONTAMINATION WITH PUNCTURED PACK SENT BY CUSTOMER BUT THIS CAN NOT EXPLAIN THE ISSUE DESCRIBED BY CUSTOMER. THE FACT THAT SOME SAMPLES WERE IMPACTED AND NOT ALL SAMPLES TEND TO SUGGEST A PRE-ANALYTICAL ISSUE. BEC CPLS WOULD RECOMMEND TO CUSTOMER IN CASE OF SIMILAR ISSUE, TO TRANSFER THE SAMPLE FROM THE ORIGINAL TUBE AND RE-CENTRIFUGED PRIOR TO RE-TEST.
A CUSTOMER REPORTED TO BECKMAN COULTER, INC (BEC) OF OBTAINING A REACTIVE (B)(6) RESULT FROM ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE PATIENT SAMPLE. THE RESULT WAS NOT REPORTED OUT OF THE LABORATORY. REPEAT TESTING PRODUCED A NON-REACTIVE INTERPRETATION. THE CUSTOMER STATED THERE WAS NO DEATH OR PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT. NOTE: SIMILAR EVENTS ON (B)(6) 2011, AND (B)(6) 2011 ARE REPORTED IN MEDWATCH #2122870-2011-04817, 2122870-2011-04818, AND 2122870-2011-04819, RESPECTIVELY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM, SINGLE SYSTEM SG | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | BECKMAN COULTER, INC. | ACCESS 2 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |