COBAS C 513 ANALYZER
Report
- Report Number
- 1823260-2025-02821
- Event Type
- Malfunction
- Date Received
- September 10, 2025
- Date of Event
- July 10, 2025
- Report Date
- October 21, 2025
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- UDI-DI
- 04015630946327
- PMA / PMN Number
- K160571
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- HK
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE TINA-QUANT HEMOGLOBIN A1CDX GEN.3 REAGENT LOT NUMBER IS 801605, AND THE EXPIRATION DATE WAS NOT PROVIDED. THE INVESTIGATION IS ONGOING.
THE RESULT FROM 11-AUG-2025 OF 7.4% WAS DEEMED TO BE CORRECT. A FIELD SERVICE ENGINEER (FSE) CHECKED THE ANALYZER AND DID NOT REPORT ANY RELATED HARDWARE FINDINGS. THE INVESTIGATION WAS UNABLE TO DETERMINE A DIRECT ROOT CAUSE. THE CUSTOMER HAS NOT REPORTED ANY FURTHER ISSUES SINCE THE FSE'S SERVICE CHECKS, AND THE ISSUE IS CONSIDERED TO BE RESOLVED.
THERE WAS AN ALLEGATION OF A QUESTIONABLE LOW TINA-QUANT HEMOGLOBIN A1CDX GEN.3 RESULT FROM THE COBAS C 513 ANALYZER FOR ONE PATIENT. THE INITIAL RESULT WAS 3.4 %. THE LOW RESULT DID NOT MATCH THE PATIENT'S CLINICAL PICTURE, AS THE PATIENT HAS NO HISTORY OF HEMOGLOBIN VARIANT/THALASSEMIA, AND HAD A CONSISTENT HBA1C RESULT OF ~7.4% IN THE PAST YEAR. A NEW SAMPLE WAS COLLECTED ON (B)(6) 2025, AND THE RESULT WAS 7.4% THE INITIAL SAMPLE WAS DISCARDED AND COULD NOT BE RERUN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2468752 | COBAS C 513 ANALYZER | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS | 04015630946327 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |