FDA Adverse Event
Malfunction
Summary report: N
WATER PIK
MDR report key: 23017504
·
Received September 10, 2025
Report
- Report Number
- 1712259-2025-00002
- Event Type
- Malfunction
- Date Received
- September 10, 2025
- Date of Event
- July 18, 2025
- Report Date
- July 30, 2025
- Manufacturer
- WATER PIK
- Product Code
- NTO
- PMA / PMN Number
- EXEMPT
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- 501
Narratives
Additional Manufacturer Narrative · 0
LATER SUBMISSION DUE TO TECHNICAL ISSUES WITH NEXTGEN PORTAL.
Description of Event or Problem · 0
REPORTED THERMAL EVENT: SERIAL NUMBER (B)(6) PURCHASED ON (B)(6) 2025 FROM AMAZON. CHARGING CABLE OVERHEATED AND MELTED OFF DURING CHARGING. USED DAILY. LEFT ON CHARGER WHEN NOT IN USE. MELTED CHARGING CORD. CUSTOMER BELIEVES IT IS A DEFECT, NO CLEANING, NO ADDITIVES, DAMAGE TO PORT AS WELL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2489051 | WATER PIK | WF-20 CORDLESS PLUS | NTO | WATER PIK | WF-20CD013 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Male | Other |