FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 23008844 · Received September 9, 2025

Report

Report Number
1823260-2025-02803
Event Type
Malfunction
Date Received
September 9, 2025
Date of Event
August 20, 2025
Report Date
October 31, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

MEDWATCH FIELDS D1-D4, G1, AND G4 WERE UPDATED. THE INVESTIGATION WAS UNABLE TO DETERMINE A SPECIFIC ROOT CAUSE BASED ON THE LIMITED INFORMATION, AND BECAUSE THE ANALYZER WAS NON-OPERATIONAL DUE TO AN INTERNAL LAB PROBLEM AT THE CUSTOMER SITE. INFORMATION WAS PROVIDED THAT THE SITE HAD AN INTERNAL WATER QUALITY ISSUE.

Additional Manufacturer Narrative · 0

THE COBAS INTEGRA 400 PLUS SERIAL NUMBER WAS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF CALIBRATION AND QC ISSUES AND QUESTIONABLE IRON GEN.2 RESULTS FROM THE COBAS INTEGRA 400 PLUS. THE INITIAL RESULT WAS 7.5 MOL/L. THE REPEAT RESULT WAS 13.5 MOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2827631 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown