DAVINCI 5
Report
- Report Number
- 2955842-2025-36561
- Event Type
- Injury
- Date Received
- September 9, 2025
- Date of Event
- August 18, 2025
- Report Date
- August 20, 2025
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874119747
- PMA / PMN Number
- K232610
- Removal / Correction Number
- N/A
- Report Source
- Manufacturer report
- Reporter Location
- UT, US
- Reporter Occupation
- 003
Narratives
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON SITE AND REPLACED SIM 1 AND SIM 2 AS PART OF SOFTWARE UPGRADE. THE SITE WAS STILL NOT ALLOWING ALL TRAFFIC THROUGH THEIR FIREWALL. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS; HOWEVER, THE EVALUATION IS NOT YET COMPLETE. BLANK MDR FIELDS: THE MISSING PATIENT INFORMATION IN SECTIONS A AND B WAS EITHER UNKNOWN, UNAVAILABLE, NOT PROVIDED, OR NOT APPLICABLE. THE EXPIRATION DATE FOR SECTION D4 IS NOT APPLICABLE. FIELD D6 IS BLANK BECAUSE THE PRODUCT IS NOT IMPLANTABLE. INFORMATION FOR THE BLANK FIELDS IN SECTION E1 IS NOT AVAILABLE. FIELD E4 IS BLANK BECAUSE IT IS UNKNOWN IF THE INITIAL REPORTER SUBMITTED A REPORT TO THE FDA. FIELDS G5 AND G7 ARE NOT APPLICABLE. FIELD H10 IS BLANK AS THERE ARE NO RELATED REPORT NUMBERS.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED RIGHT HEMICOLECTOMY SURGICAL PROCEDURE; THE CUSTOMER COULD NOT GET THE SURGEON SIDE CONSOLE (SSC) OUT OF SIM MODE. THE STAFF DID NOT HAVE TIME TO TROUBLESHOOT THE BLUE FIBER CABLES. THE PATIENT WAS UNDER ANESTHESIA, AND THE SURGEON DID NOT FEEL COMFORTABLE PROCEEDING. THE CUSTOMER STATED THAT THE INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) SAID THE SIMULATOR ON THE SYSTEM NEEDED TO BE REPLACED. THE ISI TSE EXPLAINED TO CUSTOMERS THAT FOR THE CURRENT SOFTWARE, THE SSC NEEDED TO BE REBOOTED VIA THE POWER BUTTON TO EXIT SIM MODE. THE PROCEDURE WAS CONVERTED TO AN OPEN PROCEDURE. ISI FOLLOWED UP WITH THE INITIAL REPORT AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE PROCEDURE WAS CONVERTED TO OPEN SURGERY PRIOR TO DOCKING, BUT AFTER PORT PLACEMENT. THE PATIENT TOLERATED THE CONVERSION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2869286 | DAVINCI 5 | SURGEON SIDE CART | NAY | INTUITIVE SURGICAL, INC | 380730-45 | N/A | 00886874119747 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Required Intervention | DA VINCI INSTRUMENTS AND ACCESSORIES. |