FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 22990896 · Received September 8, 2025

Report

Report Number
1823260-2025-02775
Event Type
Malfunction
Date Received
September 8, 2025
Date of Event
August 21, 2025
Report Date
September 8, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RO
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE IRON REAGENT LOT NUMBER WAS 861350. THE EXPIRATION DATE WAS NOT PROVIDED. THE FIELD SERVICE ENGINEER REPLACED AND ADJUSTED THE SAMPLE PROBE AND PERFORMED INSTRUMENT ADJUSTMENTS. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE LOW IRON RESULTS FOR THREE PATIENT SAMPLES FROM THE COBAS C 503 ANALYTICAL UNIT. ONE EXAMPLE WAS PROVIDED. THE INITIAL RESULT WAS 8.24 G/DL. THE REPEAT RESULTS WERE 6.81 G/DL AND 8.11 G/DL. THE REPEAT RESULT FROM A COBAS 6000 C501 ANALYZER WAS 16.43 G/DL. THIS RESULT WAS BELIEVED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2495943 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown