FDA Adverse Event Malfunction Summary report: N

ELECSYS C-PEPTIDE

MDR report key: 22983126 · Received September 5, 2025

Report

Report Number
1823260-2025-02772
Event Type
Malfunction
Date Received
September 5, 2025
Date of Event
August 11, 2025
Report Date
September 5, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JKD
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE COBAS E 801 MODULE SERIAL NUMBER WAS (B)(6). THE ALARM TRACE SHOWED A REAGENT KIT ALARM (REAGENT PROBE). NO ISSUE WAS OBSERVED WITH THE REAGENT NEEDLE. THE PRE-ANALYTIC DATA SHOWED THAT THE SERUM HAD NO CLOTS OR BLOOD STREAKS. THE CUSTOMER REPLACED THE REAGENT WITH ANOTHER REAGENT PACK OF THE SAME LOT. A GENERAL REAGENT PROBLEM CAN BE EXCLUDED, BECAUSE ANOTHER REAGENT KIT OF THE SAME LOT PERFORMED ACCORDING TO EXPECTATIONS AT THIS CUSTOMER¿S SITE. A CLEAR ROOT CAUSE COULD NOT BE DETERMINED, ALTHOUGH THE ISSUE IS CONSISTENT WITH A TRANSPORTATION/STORAGE ISSUE. THE ISSUE WAS RESOLVED BY USING ANOTHER REAGENT PACK OF THE SAME LOT.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 4 PATIENTS' SAMPLES TESTED WITH ELECSYS C-PEPTIDE ASSAY ON A COBAS E 801 MODULE. SAMPLE 1: INITIAL RESULT: <6.67 NMOL/L. REPEAT RESULT: 1096 NMOL/L. SAMPLE 2: INITIAL RESULT: <6.67 NMOL/L. REPEAT RESULT: 468 NMOL/L. SAMPLE 3: INITIAL RESULT: <6.67 NMOL/L. REPEAT RESULT: 1619 NMOL/L. SAMPLE 4: INITIAL RESULT: <6.67 NMOL/L. REPEAT RESULT: 876 NMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2133133 ELECSYS C-PEPTIDE C-PEPTIDE IVD, KIT, CHEMILUMINESCENT IMMUNOASSAY JKD ROCHE DIAGNOSTICS 77777801

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown