ELECSYS C-PEPTIDE
Report
- Report Number
- 1823260-2025-02772
- Event Type
- Malfunction
- Date Received
- September 5, 2025
- Date of Event
- August 11, 2025
- Report Date
- September 5, 2025
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JKD
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE COBAS E 801 MODULE SERIAL NUMBER WAS (B)(6). THE ALARM TRACE SHOWED A REAGENT KIT ALARM (REAGENT PROBE). NO ISSUE WAS OBSERVED WITH THE REAGENT NEEDLE. THE PRE-ANALYTIC DATA SHOWED THAT THE SERUM HAD NO CLOTS OR BLOOD STREAKS. THE CUSTOMER REPLACED THE REAGENT WITH ANOTHER REAGENT PACK OF THE SAME LOT. A GENERAL REAGENT PROBLEM CAN BE EXCLUDED, BECAUSE ANOTHER REAGENT KIT OF THE SAME LOT PERFORMED ACCORDING TO EXPECTATIONS AT THIS CUSTOMER¿S SITE. A CLEAR ROOT CAUSE COULD NOT BE DETERMINED, ALTHOUGH THE ISSUE IS CONSISTENT WITH A TRANSPORTATION/STORAGE ISSUE. THE ISSUE WAS RESOLVED BY USING ANOTHER REAGENT PACK OF THE SAME LOT.
WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 4 PATIENTS' SAMPLES TESTED WITH ELECSYS C-PEPTIDE ASSAY ON A COBAS E 801 MODULE. SAMPLE 1: INITIAL RESULT: <6.67 NMOL/L. REPEAT RESULT: 1096 NMOL/L. SAMPLE 2: INITIAL RESULT: <6.67 NMOL/L. REPEAT RESULT: 468 NMOL/L. SAMPLE 3: INITIAL RESULT: <6.67 NMOL/L. REPEAT RESULT: 1619 NMOL/L. SAMPLE 4: INITIAL RESULT: <6.67 NMOL/L. REPEAT RESULT: 876 NMOL/L.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2133133 | ELECSYS C-PEPTIDE | C-PEPTIDE IVD, KIT, CHEMILUMINESCENT IMMUNOASSAY | JKD | ROCHE DIAGNOSTICS | 77777801 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |