FDA Adverse Event Malfunction Summary report: N

CERENE CRYOTHERAPY DEVICE

MDR report key: 22982474 · Received September 5, 2025

Report

Report Number
3012018285-2025-00007
Event Type
Malfunction
Date Received
September 5, 2025
Date of Event
August 6, 2025
Report Date
September 5, 2025
Manufacturer
CHANNEL MEDSYSTEMS, INC.
Product Code
MNB
UDI-DI
00850008595035
PMA / PMN Number
P180032
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ANY DEVICE MALFUNCTION DURING TREATMENT CAN POTENTIALLY LEAD TO A USER ELECTING TO PERFORM A REPEAT ENDOMETRIAL ABLATION, WHICH CAN POSE A SERIOUS RISK TO HEALTH. LABELING FOR THE CERENE CRYOTHERAPY DEVICE STATES THAT THE "TREATMENT STATUS AND NEXT STEPS" FOR ERROR CODE 307 IS "UTERUS PARTIALLY TREATED, END PROCEDURE, DO NOT RE-TREAT." NO INJURY OR ADVERSE EVENTS WERE REPORTED.

Description of Event or Problem · 0

THE PHYSICIAN ENCOUNTERED A DEVICE MALFUNCTION WHILE USING THE CERENE CRYOTHERAPY DEVICE. THE DEVICE OPERATED NORMALLY UNTIL SHORTLY AFTER ACTIVE ABLATIVE TREATMENT HAD STARTED, AT WHICH TIME THE LCD SCREEN DISPLAYED ERROR CODE 307 (SHEATH ENCODER FAULT, TREATMENT). THE DEVICE WAS REMOVED AND THE PHYSICIAN ELECTED TO USE ANOTHER DEVICE. THE PROCEDURE WAS COMPLETED WITH A FULL TREATMENT, AND THE PATIENT WAS DISCHARGED WITH NO INJURY. ANALYSIS OF THE RETURNED DEVICE SHOWED THAT THE EC 307 WAS TRIGGERED AFTER 11 SECONDS OF NITROUS OXIDE TREATMENT; NO FAULT OR OTHER ISSUES WERE OBSERVED DURING RE-TESTING OF THE SUBJECT DEVICE. THE CONCLUSION OF THE INVESTIGATION IS THAT THE MOST LIKELY ROOT CAUSE FOR THE EC 307 WAS AN UNDETERMINED ISSUE WITH THE SHEATH ENCODER PROCESSOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
263925 CERENE CRYOTHERAPY DEVICE ENDOMETRIAL ABLATION DEVICE MNB CHANNEL MEDSYSTEMS, INC. FGS-7000 112041066 00850008595035

Patients

Seq Age Sex Outcome Treatment
1 NA Female