FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C702 MODULE

MDR report key: 22982356 · Received September 5, 2025

Report

Report Number
1823260-2025-02765
Event Type
Malfunction
Date Received
September 5, 2025
Date of Event
August 18, 2025
Report Date
September 5, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CALCIUM GEN.2 REAGENT LOT NUMBER IS 841368, AND THE EXPIRATION DATE IS 28-FEB-2026. A FIELD SERVICE ENGINEER (FSE) DETERMINED THAT THE REAGENT AND SAMPLE PROBES WASHING POSITION WAS MISALIGNED. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTION RESOLVED THE ISSUE. NO FURTHER ISSUES HAVE BEEN REPORTED BY THE CUSTOMER.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF A QUESTIONABLE CALCIUM GEN.2 RESULT FROM THE COBAS 8000 C702 MODULE FOR ONE PATIENT. THE INITIAL RESULT WAS 1.61 MMOL/L, AND THE FIRST REPEAT RESULT FROM ANOTHER ANALYZER WAS 2.29 MMOL/L. ANOTHER REPEAT RESULT FROM A DIFFERENT ANALYZER WAS 2.28 MMO/L. THE REPEAT RESULT OF 2.29 MMOL/L WAS DEEMED TO BE CORRECT. THE QUESTIONABLE RESULT WAS NOT RELEASED OUTSIDE OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2225137 COBAS 8000 C702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown