FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 22968452 · Received September 4, 2025

Report

Report Number
3013756811-2025-208750
Event Type
Malfunction
Date Received
September 4, 2025
Date of Event
August 29, 2025
Report Date
September 4, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152286716
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

CALLER REPORTED THAT A PUMP MALFUNCTION OCCURRED AFTER THE PUMP GOT WET A WEEK AGO. BLOOD GLUCOSE LEVEL DID NOT EXCEED 500 MG/DL AND THERE WAS NO ADVERSE IMPACT TO THE CUSTOMER'S BLOOD GLUCOSE LEVEL. TECHNICAL SUPPORT ASSISTED THE CALLER WITH RESETTING THE PUMP, AFTER WHICH THE MALFUNCTION DID NOT RECUR, AND INSTRUCTED THE CALLER TO CONTINUE USING THE PUMP WHILE ADVISING TO CALL BAC K IF ANY ISSUE ARISES AGAIN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2082358 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152286716

Patients

Seq Age Sex Outcome Treatment
1 45 YR Female