FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
MDR report key: 22968452
·
Received September 4, 2025
Report
- Report Number
- 3013756811-2025-208750
- Event Type
- Malfunction
- Date Received
- September 4, 2025
- Date of Event
- August 29, 2025
- Report Date
- September 4, 2025
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- UDI-DI
- 00389152286716
- PMA / PMN Number
- K203234
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 0
CALLER REPORTED THAT A PUMP MALFUNCTION OCCURRED AFTER THE PUMP GOT WET A WEEK AGO. BLOOD GLUCOSE LEVEL DID NOT EXCEED 500 MG/DL AND THERE WAS NO ADVERSE IMPACT TO THE CUSTOMER'S BLOOD GLUCOSE LEVEL. TECHNICAL SUPPORT ASSISTED THE CALLER WITH RESETTING THE PUMP, AFTER WHICH THE MALFUNCTION DID NOT RECUR, AND INSTRUCTED THE CALLER TO CONTINUE USING THE PUMP WHILE ADVISING TO CALL BAC K IF ANY ISSUE ARISES AGAIN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2082358 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 | 00389152286716 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 45 YR | Female |