FDA Adverse Event Malfunction Summary report: N

OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM

MDR report key: 22954618 · Received September 3, 2025

Report

Report Number
3004464228-2025-39409
Event Type
Malfunction
Date Received
September 3, 2025
Date of Event
August 4, 2025
Report Date
October 14, 2025
Manufacturer
INSULET CORPORATION
Product Code
QFG
UDI-DI
10385083000138
PMA / PMN Number
K203768
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

ACCORDING TO THE COMPLAINANT THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. LOT RELEASE RECORDS WERE REVIEWED, AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. WE ARE UNABLE TO CONFIRM OR DETERMINE THE ROOT CAUSE OF THE REPORTED DISLODGED CANNULA. LOCKED DOWN SMARTPHONE: LOCKDOWN. OMNIPOD SOFTWARE APP VERSION: 3.1.2-P001. OPERATING SYSTEM: N5004L-AM-Q-MV01602-06-01.06. HARDWARE: N5004L. CGM SENSOR TYPE: G6. PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.

Additional Manufacturer Narrative · 0

PLEASE DISREGARD REPORT 3004464228-2025-39409-00, THE CANNULA WAS NOT REPORTED TO BE DISLODGED, THEREFORE THE EVENT WAS NOT REPORTABLE.

Description of Event or Problem · 0

IT WAS REPORTED THE PATIENT'S BLOOD GLUCOSE LEVEL ROSE TO GREATER THAN 250 MG/DL WHILE WEARING THE POD BETWEEN 25 AND 36 HOURS. THE POD'S CANNULA REPORTEDLY WAS DISLODGED FROM THE INFUSION SITE (ARM), CAUSING THE POD TO LEAK. AS TREATMENT, THE PATIENT APPLIED A NEW POD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2255239 OMNIPOD 5 AUTOMATED INSULIN DELIVERY SYSTEM ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG INSULET CORPORATION PT-000438 PH1U12072421 10385083000138

Patients

Seq Age Sex Outcome Treatment
1 48 YR Female