FDA Adverse Event Malfunction Summary report: N

ALINITY C PROCESSING MODULE

MDR report key: 22938328 · Received September 2, 2025

Report

Report Number
3016438761-2025-00502
Event Type
Malfunction
Date Received
September 2, 2025
Date of Event
August 19, 2025
Report Date
September 25, 2025
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
PMA / PMN Number
K170316
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER INSPECTED THE INSTRUMENT; HOWEVER, A SINGLE DEFINITIVE PART COULD NOT BE DETERMINED AS THE LIKELY CAUSE. THE INSTRUMENT SERVICE HISTORY REVIEW FOR AC04188 REVEALED NO ADDITIONAL SERVICE TICKETS ASSOCIATED WITH DISCREPANT/ERRATIC RESULTS. THERE WERE NO ADDITIONAL SERVICE OR COMPLAINT ISSUES ON OR AROUND THE DATE THIS COMPLAINT WAS INITIATED THAT MAY HAVE CONTRIBUTED TO THIS ISSUE. A REVIEW OF TRACKING AND TRENDING FOR THE ALINITY C PROCESSING MODULE DID NOT IDENTIFY AN INCREASE IN COMPLAINT ACTIVITY. REVIEW OF THE MANUFACTURING DOCUMENTATION DID NOT IDENTIFY ANY NON-CONFORMANCES ASSOCIATED WITH THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND FOUND TO ADEQUATELY ADDRESS THE ISSUE UNDER REVIEW. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY OF THE ALINITY C PROCESSING MODULE FOR SERIAL (B)(6) WAS IDENTIFIED.

Additional Manufacturer Narrative · 0

SECTION A. PATIENT INFORMATION. NO SPECIFIC PATIENT INFORMATION WAS PROVIDED. AN EVALUATION IS IN PROCESS. A FOLLOWUP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSE ELEVATED SODIUM WHEN PROCESSING ON ALINITY C PROCESSING MODULE. THE CUSTOMER STATED PATIENT RESULTS SPORADICALLY WERE TOO HIGH FOR SODIUM, SUCH AS 170; 185; 190 MMOL/L. THE PATIENTS WERE NORMAL WHEN REPEATED ON ANOTHER INSTRUMENT: 138; 140; 145 MMOL/L. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSE ELEVATED SODIUM WHEN PROCESSING ON ALINITY C PROCESSING MODULE. THE CUSTOMER STATED PATIENT RESULTS SPORADICALLY WERE TOO HIGH FOR SODIUM, SUCH AS 170; 185; 190 MMOL/L. THE PATIENTS WERE NORMAL WHEN REPEATED ON ANOTHER INSTRUMENT: 138; 140; 145 MMOL/L. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2087687 ALINITY C PROCESSING MODULE ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown