FDA Adverse Event Malfunction Summary report: N

ROCHE 9180 ELECTROLYTE ANALYZER

MDR report key: 22936804 · Received September 2, 2025

Report

Report Number
1823260-2025-02689
Event Type
Malfunction
Date Received
September 2, 2025
Date of Event
August 8, 2025
Report Date
October 23, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JIH
UDI-DI
04015630031832
PMA / PMN Number
K961458
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A FIELD SERVICE ENGINEER (FSE) DETERMINED THAT TWO OF THE UPPER TUBES WERE INCORRECTLY CONNECTED. THE FSE RESOLVED THE ISSUE BY CORRECTLY CONNECTING THE TUBES. HOWEVER, IN AN EFFORT TO REPRODUCE THE ISSUE, OUR TEAM ATTEMPTED TO EXCHANGE THE TUBES IN THE ROCHE LAB, FOLLOWING THE FSE'S EXPLANATION. WE WERE UNABLE TO REPRODUCE THE ORIGINAL ISSUE. INSTEAD, AFTER EXCHANGING THE TUBES, NO CALIBRATION COULD BE PERFORMED. A PERSISTENT ERROR MESSAGE, "CLOG CHECK FLUID PATH," APPEARED DURING THE CALIBRATION PROCESS. THE INVESTIGATION WAS UNABLE TO DETERMINE A DIRECT ROOT CAUSE.

Additional Manufacturer Narrative · 0

UPDATED MEDWATCH FIELD D. SUSPECT MEDICAL DEVICE, COMMON DEVICE NAME, PRODUCT CODE.

Additional Manufacturer Narrative · 0

THE LITHIUM REAGENT LOT AND EXPIRATION DATE WERE NOT PROVIDED. QC WAS PASSING AT THE TIME OF THE EVENT. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE LITHIUM RESULTS FROM THE ROCHE 9180 ELECTROLYTE ANALYZER FOR 8 PATIENTS. PATIENT 1'S INITIAL RESULT WAS 0.76 MMOL/L, AND THE REPEAT RESULT WAS 1.15 MMOL/L. PATIENT 2'S INITIAL RESULT WAS 0.20 MMOL/L, AND THE REPEAT RESULT WAS 0.94 MMOL/L. PATIENT 3'S INITIAL RESULT WAS 0.30 MMOL/L, AND THE REPEAT RESULT WAS 0.57 MMOL/L. PATIENT 4'S INITIAL RESULT WAS 0.28 MMOL/L, AND THE REPEAT RESULT WAS 0.51 MMOL/L. PATIENT 5'S INITIAL RESULT WAS 0.39 MMOL/L, AND THE REPEAT RESULT WAS 0.68 MMOL/L. PATIENT 6'S INITIAL RESULT WAS 0.26 MMOL/L, AND THE REPEAT RESULT WAS 0.66 MMOL/L. PATIENT 7'S INITIAL RESULT WAS 0.97 MMOL/L, AND THE REPEAT RESULT WAS 1.27 MMOL/L. PATIENT 8'S INITIAL RESULT WAS 1.45 MMOL/L, AND THE REPEAT RESULT WAS 0.40 MMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1828410 ROCHE 9180 ELECTROLYTE ANALYZER ELECTROLYTE ANALYZER JIH ROCHE DIAGNOSTICS 04015630031832

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown