PKG CONNECTED OR HUB BASE SYSTEM
Report
- Report Number
- 0002936485-2025-00740
- Event Type
- Malfunction
- Date Received
- August 29, 2025
- Date of Event
- May 14, 2024
- Report Date
- September 11, 2025
- Manufacturer
- STRYKER ENDOSCOPY-SAN JOSE
- Product Code
- GCJ
- UDI-DI
- 07613327413281
- PMA / PMN Number
- K222079
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
ALLEGED FAILURE: OVERHEATING CONFIRMED FAILURE: DAMAGED CHASSIS TOP/LID REPLACED CHASSIS COVER FAILURE TO REMOVE PHI/PATIENT DATA UPGRADED SOFTWARE APPLICATION FREEZES/STOPS RESPONDING APPLICATION FREEZES/STOPS RESPONDING HUB TIER 2 REPAIR PROBABLE ROOT CAUSE: ¿ FAN(S) FAILURE ¿ AIR DUCT FAILURE ¿ POWER SUPPLY FAILURE ¿ TEMPERATURE SENSOR FAILURE ¿ FIRMWARE/SOFTWARE FAILURE - NO/INCORRECT TEMPERATURE SENSING THE PRODUCT WAS RETURNED FOR INVESTIGATION AND THE REPORTED FAILURE MODE WAS CONFIRMED. THE FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.
ALLEGED FAILURE: OVERHEATING. CONFIRMED FAILURE: DAMAGED CHASSIS TOP/LID. REPLACED CHASSIS COVER. FAILURE TO REMOVE PHI/PATIENT DATA. UPGRADED SOFTWARE. APPLICATION FREEZES/STOPS RESPONDING. APPLICATION FREEZES/STOPS RESPONDING. HUB TIER 2 REPAIR. PROBABLE ROOT CAUSE: FAN(S) FAILURE. AIR DUCT FAILURE. POWER SUPPLY FAILURE. TEMPERATURE SENSOR FAILURE. FIRMWARE/SOFTWARE FAILURE: NO/INCORRECT TEMPERATURE SENSING. THE PRODUCT WAS RETURNED FOR INVESTIGATION AND THE REPORTED FAILURE MODE WAS CONFIRMED. THE FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.
IT WAS REPORTED THAT THE DEVICE OVERHEATED. THEREFORE, THERE WAS A THERMAL EVENT.
IT WAS REPORTED THAT THE DEVICE OVERHEATED. THEREFORE, THERE WAS A THERMAL EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2879448 | PKG CONNECTED OR HUB BASE SYSTEM | LAPAROSCOPE, GENERAL & PLASTIC SURGERY | GCJ | STRYKER ENDOSCOPY-SAN JOSE | 07613327413281 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |