FDA Adverse Event Malfunction Summary report: N

PKG CONNECTED OR HUB BASE SYSTEM

MDR report key: 22925143 · Received August 29, 2025

Report

Report Number
0002936485-2025-00740
Event Type
Malfunction
Date Received
August 29, 2025
Date of Event
May 14, 2024
Report Date
September 11, 2025
Manufacturer
STRYKER ENDOSCOPY-SAN JOSE
Product Code
GCJ
UDI-DI
07613327413281
PMA / PMN Number
K222079
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

ALLEGED FAILURE: OVERHEATING CONFIRMED FAILURE: DAMAGED CHASSIS TOP/LID REPLACED CHASSIS COVER FAILURE TO REMOVE PHI/PATIENT DATA UPGRADED SOFTWARE APPLICATION FREEZES/STOPS RESPONDING APPLICATION FREEZES/STOPS RESPONDING HUB TIER 2 REPAIR PROBABLE ROOT CAUSE: ¿ FAN(S) FAILURE ¿ AIR DUCT FAILURE ¿ POWER SUPPLY FAILURE ¿ TEMPERATURE SENSOR FAILURE ¿ FIRMWARE/SOFTWARE FAILURE - NO/INCORRECT TEMPERATURE SENSING THE PRODUCT WAS RETURNED FOR INVESTIGATION AND THE REPORTED FAILURE MODE WAS CONFIRMED. THE FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.

Additional Manufacturer Narrative · 0

ALLEGED FAILURE: OVERHEATING. CONFIRMED FAILURE: DAMAGED CHASSIS TOP/LID. REPLACED CHASSIS COVER. FAILURE TO REMOVE PHI/PATIENT DATA. UPGRADED SOFTWARE. APPLICATION FREEZES/STOPS RESPONDING. APPLICATION FREEZES/STOPS RESPONDING. HUB TIER 2 REPAIR. PROBABLE ROOT CAUSE: FAN(S) FAILURE. AIR DUCT FAILURE. POWER SUPPLY FAILURE. TEMPERATURE SENSOR FAILURE. FIRMWARE/SOFTWARE FAILURE: NO/INCORRECT TEMPERATURE SENSING. THE PRODUCT WAS RETURNED FOR INVESTIGATION AND THE REPORTED FAILURE MODE WAS CONFIRMED. THE FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE OVERHEATED. THEREFORE, THERE WAS A THERMAL EVENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE OVERHEATED. THEREFORE, THERE WAS A THERMAL EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2879448 PKG CONNECTED OR HUB BASE SYSTEM LAPAROSCOPE, GENERAL & PLASTIC SURGERY GCJ STRYKER ENDOSCOPY-SAN JOSE 07613327413281

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown